TUI BLUE Medina Gardens
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About this hotel
Surrounded by gardens, this stylish adults-only hotel is 1 km from Jemaa el-Fnaa, and 3 km from Majorelle Garden. Marrakesh Menara Airport is 5 km away.
Popular amenities
- Pool
- Spa
- All inclusive available
- Wi-Fifree
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People often mention
Alexander Robertson3 months ago on 
GoogleDear Alexander,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We take note of your remark and will try, as usual, to improve.
We are very much looking forward to seeing you again soon.
Best regards.
John Mckaya month ago on GoogleDear John,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Chris Ga week ago on GoogleDear Chris G,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. For the jacuzzi, you only need to ask the reception to make the necessary arrangements on the spot.
We are looking forward to seeing you again soon.
Best regards.
Brandi Boyda week ago on GoogleDear Brandi,
Thank you for choosing the Medina Gardens Marrakech!
We thank you for taking the time to share your rating of your experience at our hotel.
We look forward to welcoming you back to our hotel.
Kind regards,
Atti Sanby4 months ago on GoogleDear Atti,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for your rating. Your satisfaction is our priority and we would be very pleased to be able to welcome you again !
Thank you for the trust you have bestowed upon us and hope to see you soon at the Medina Gardens Marrakech.
Best regards.
Julie Osbornea month ago on GoogleDear Julie,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are sorry and surprised to know that you did not really enjoy your stay at our hotel.
As the vast majority of the other reviews show, most of our guests are happy with their stay.
However, we take good note of your remarks and we will try, as always, to improve ourselves.
Looking forward to seeing you in the future for a better experience.
Paul Gough4 months ago on GoogleAlso my partner and I both got food poisoning from the buffet, which shouldn't happen at a 5 star hotel.
Edit: in your reply you stated nobody else had any issues with the food, upon coming to reception after spending a full day in our room we saw 3 others complaining of food poisoning from your "sushi night". Regardless of your awards, don't just lie because the complaints weren't written down.
I'll also add the maintenance staff apologised for how dirty the jacuzzi was, a layer of orange grime was around the rim of it and you need to learn how to remove limescale.
Dear Paul,
Thank you for choosing the Medina Gardens Marrakech!
Thank you for your kind review of our staff.
Please note that at Medina Gardens Marrakech we follow strict hygiene protocols and all Jacuzzis are cleaned, emptied and covered with a Jacuzzi cover to ensure that the Jacuzzi is kept clean until the guest has access to the room and asks to have it filled.
Presenting a full and varied buffet is a priority and we are committed to providing every guest with food that meets our standards. We would like to inform you that we have been awarded the National Winner by CRISTAL INTERNATIONAL STANDARDS -the world's leading brand quality systems and services- for our compliance with the FoodCheck standard and that during your stay, we have not received any complaints regarding food poisoning from other guests.
We hope you have returned home safely!
Best regards,
Poort van Lobith2 months ago on GoogleDear Poort van Lobith,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Hayley Oriordan3 weeks ago on GoogleGreat service. Housekeeping are amazing. Food great choices most nights although …
Great service. Housekeeping are amazing. Food great choices most nights although found lunchtime more enjoyable. No problem getting sunbeds round the pool at all if before 10am any later then you've got no chance.
Downside though is the nightine entertainment outside is very very loud. Even if don't want to watch it can hear it all very clearly from your room.
Dear Hayley,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We take note of your remark and will try, as usual, to improve.
We are very much looking forward to seeing you again soon.
Best regards.
Mina Akbulut5 months ago on GoogleSir, after the cancellation of your flight, you arrived at the hotel at 2am where all our team was there to welcome you and serve you at best until your departure, the agreement with TUI was with condition of a Check Out at 11 am as we had other arrivals the same day. You went directly to the Spa and you asked for obligatory access, you were furious because you could not access it and it is normal because the Spa is a paying service out of the All inclusive and it is under reservation. You made a scandal whereas we placed at your disposal Transits Room and you benefited from the rooms in order to rest and spend a pleasant night, the time to leave in all serenity.
John Parr3 days ago on GoogleDear John,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We take note of your remark and will try, as usual, to improve.
We are very much looking forward to seeing you again soon.
Best regards.
Alex Dyera month ago on GoogleDear Alex,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are sorry and surprised to know that you did not really enjoy your stay at our hotel.
As the vast majority of the other reviews show, most of our guests are happy with their stay.
However, we take good note of your remarks and we will try, as always, to improve ourselves.
Looking forward to seeing you in the future for a better experience.
Mark Mason2 months ago on GoogleTruly an experience anyone should do. Atlas mountains by far one of the most amazing places in the world....could go on about it!! Please don't hesitate DO IT!!!!!😃😃😃😃😃😃
Dear Mark,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Paul Bratley3 months ago on GoogleDear Paul,
Thank you for choosing the Medina Gardens Marrakech !
We are delighted to learn that you enjoyed your stay, serving cocktails and drinks is a very important point for the hotel and tipping is not mandatory. It's strange, this is the first time we have received this kind of remark concerning cocktails, we will transfer your opinion to the concerned department in order to check this more closely.
We hope you have returned home safely.
Best regards,
Joel Rai3 months ago on GoogleWe booked a room with Jacuzzi for 3 nights. We checked in at 8.30 pm. Receptionist of that day, did what she did, but we never felt welcoming from her. She just …
We booked a room with Jacuzzi for 3 nights. We checked in at 8.30 pm. Receptionist of that day, did what she did, but we never felt welcoming from her. She just gave us a room number and asked us to find ourselves without anyone escorting us or even taking our 2 luggage.
On our first night we just asked the Jacuzzi to be filled. Next day after lunch, we asked reception to send someone to clean and show how to use it. Technician (Khalid) came and cleaned it however he found out that it wasn't working (some technical problem. Bad luck for us). He tried his best to fixed that day but with no luck. Again next day, first thing in the morning he and other technician came, and fixed it only to stop working after 10 mins. After that, it took another whole day to fix it. By the time it was fixed it was already around 6:30 pm. so we literally had just one evening to use it as we were checking out next day.
During our stay i) we didn't had any privacy in the room, as technicians were present there for whole time. ii} we couldn't use the facilities we paid for.
Eventually, we went to complain about our disappointment in reception. Guy in reception was helpful as he referred our issue to GM. GM understood our problem and he didn't want us to leave disappointed, so he gave us a complimentary of late checkout (keep our room until we leave as our flight was late) and spa treatment too, which was a fair deal for us. Because we did enjoyed our spa treatment where staff were very professional and gave us a great service. And was able keep our room and use all the facilities of the hotel.
- Staffs: We would like to thank GM for his effort on making our holiday far from disappointment, and really appreciate the hard work of technician Khalid, who was very friendly, always giving us an update and showed his customer care attitude. Reception guy who dealt our complain was nice helpful too. Not to mention great service of staffs in buffet restaurant and housekeeping.
- Room: Big, comfy and clean.
- Foods: Great choices, especially on Saturday (Moroccan night). Only suggestion from us is that more choice of drinks (non alcoholic mock-tails) and desserts (i.e hot desserts) would be better.
- Location: Perfect with beautiful garden. Walking distance to most of the attraction of Marrakesh.
- And negative side apart from broken Jacuzzi was 2 of staffs in bar, and receptionist working on our check in (check out too) weren't giving 4 star hotel service.
Dear Joel,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We will be sure to share your views with the relevant teams.
We take note of your remark and will try, as usual, to improve.
We are very much looking forward to seeing you again soon.
Best regards.
Vickie Pratt2 months ago on GoogleDear Vickie,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Richard Newell3 months ago on GoogleDear Richard,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
gary sawnoffa month ago on GoogleBut please don't upgrade with the hotel, do it before you arrive with your tour/travel agent. We had to stay in our awful room for 2 nights. It didnt have a balcony well not if you call opening balcony doors and have a 6 inch ledge (above the restaurant). . . A balcony and was tiny.
We approached the reception about upgrading our room and didnt mind paying for a upgrade, but were told none were available. We checked online and were told swim up rooms were available. When we finally manged to speak to the general manager, he said he would sort it by the following day which he did.
The room was beautiful as the photos show, but £1200+ on top of what we paid for the holiday was a bit much.
I found the food basic and repetitive.
Dont book your trips with Tui either. We paid £100 for the waterfall trip for 2 adults, we could of got the same trip for €36 if we had book with a shop around the corner from the hotel
At the end of the day the weather was awesome the staff couldn't of been better and Marrakesh was beautiful.
Dear Gary,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Best regards.
Rebecca Crosbie4 months ago on GoogleDear Rebecca,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
we hope you have returned home safely
We are very much looking forward to seeing you again soon.
Best regards.
Peter Charters2 months ago on GoogleParticular shout out to Shar the rep and Mustafa on the Pool Bar who both gave incredibly good service which made our stay special.
We liked the evening events, local night and pool party were our favourites! We also used the Spa which was lovely.
Great food, really enjoyed the Culinarium for lunch too. Nice location, make sure to get out and enjoy the main square!
Dear Peter,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for your rating.
Your satisfaction is our priority and we would be very pleased to be able to welcome you again !
Thank you for the trust you have bestowed upon us and hope to see you soon at the Aqua Mirage Marrakesh.
Best regards.
mokt nas5 months ago on Googleboth the staaf of the reception as well as the bar were friendly.
please also compliment the kitchen Chef Said, as he and the restaurant team were …
both the staaf of the reception as well as the bar were friendly.
please also compliment the kitchen Chef Said, as he and the restaurant team were great.
there was a big variety in the restaurant and we could taste a new menu each day.
the live music during our stay was good and we enjoyed ourselves with dancing and mingling with the other guests.
I recommend this hotel highly, the rooms are nice and the staff is very friendly.
So compliments to Rachida, the manager.
I would definitely return to this hotel.
Moktar from Nederlands
Dear Mokhtar,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
Sara Farooq3 months ago on GoogleDownsides:
We had a ant infestation in our room. We requested a new room and were told none …
Downsides:
We had a ant infestation in our room. We requested a new room and were told none were available and that they would get rid of the ants. Someone came and sweeped the ants up, there were loads left. Went down ti reception again and the receptionist was rude, she sent someone yet again to clean the ants but there were still loads left. In the end we cleaned them ourselves.
Food and entertainment werent great, we preferred to eat lunch at the snack bar. However service was extremely slow. We were left waiting an hour and a half for our food and when it was delivered, the lasagne had a hair in it. Had to ask for ketchup 3 times and never received it, had to ask for drinks to be topped up and took a whole half hour for our glasses to be filled.
Trip typeHoliday
Dear Sara,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Best regards.
Nick Wingett2 months ago on GoogleDear Nick,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Tom Umbac2 months ago on GoogleThe staff are friendly and welcoming and after a day, you become acquainted with …
The staff are friendly and welcoming and after a day, you become acquainted with most of them.
The hotels location is bang on in the city centre 10 min from the famouse night market og majority of the sights are walking distance from the hotel.
The room we had was good, didn't really spend that much time in the room. In and around the property it was clean and spotless.
Since the hotel is all insluve , within the property you have the main restruant that serve buffet food and their selection of local dish are amazing. Then there is the resturant across the main pool, however you would need to pre-book your spot and order the course /meal you want . This resturant is also available during lunch and you don't need to pre-book anything.
Then there are bars shattered around the property.
Every night they do a theme entertainment and i really enjoyed the Morrocan theme night with local songs.
Thank you for a lovely time.
Dear Tom,
Thank you for choosing to stay at the Aqua Mirage Marrakech !
We are delighted to learn that you enjoyed your stay and we truly appreciate your kind comments regarding our service and our teams.
We hope we have the opportunity of welcoming you back soon for many more memorable experiences.
Kind regards.
Michael Price3 months ago on GoogleDear Michael,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Heather McMillana month ago on GoogleWill definitely be back.
Dear Heather,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for your rating.
Your satisfaction is our priority and we would be very pleased to be able to welcome you again !
Thank you for the trust you have bestowed upon us and hope to see you soon at the Medina Gardens Marrakech.
Best regards.
Fabian3 weeks ago on GoogleDear Fabian,
Your opinion is not related to our hotel or its services, your concern about obtaining your visa should be discussed with the relevant authorities. If you have a query regarding a booking, please contact our reservations department for any information you may require on this matter. We will be happy to assist you.
We look forward to welcoming you at Medina Gardens Marrakech!
Kind regards,
Abdelilah Amrania month ago on GoogleDear Abdelilah,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Best regards.
Graham Strong4 weeks ago on GoogleDear Graham,
Thank you for choosing to stay at Medina Gardens Marrakech!
We are delighted to hear that you have enjoyed your stay with us and that the efforts made by our staff are appreciated by our valued guests. Each evening there is a different theme, for example, the white night where guests are asked to wear white. Appropriate dress is required for access to the Restaurants but it is up to the taste and choice of each individual. In order to continuously improve our services, we are open to any suggestion or remark concerning your stay. Please do not hesitate to send us an e-mail at resa.medinagardens@magichotels.ma.
We hope that you have returned well!
We look forward to welcoming you back for a better experience!
Kind regards,
Robert Redfern3 weeks ago on GoogleDear Robert,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We take note of your remark and will try, as usual, to improve.
We are very much looking forward to seeing you again soon.
Best regards.
Koom Martial Arts Retreat Center Marrakech7 months ago on GoogleDear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are sorry and surprised to know that you did not really enjoy your stay at our hotel.
As the vast majority of the other reviews show, most of our guests are happy with their stay.
However, we take good note of your remarks and we will try, as always, to improve ourselves.
Looking forward to seeing you in the future for a better experience.
Brother Bhaskar6 months ago on GoogleDear Brother Bhaskar,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for this kind review.
We are thrilled to know that you had a wonderful stay with us, we are glad that your stay was one of comfort.
We hope to see you again soon.
Best regards,
Graham Boreham7 months ago on GoogleThe rooms were somewhat disappointing, the walls are smeared with stains and streaks (evident in the three rooms we had booked). The bed in my room had depressions in the mattress, presumably made from much heavier guests. I had taken Dettol wipes (due to COVID) and was glad I had them, I used them on the toilet and bathroom on arrival to clean them up (although I have indeed seen much worse).
The restaurant is very good, the food quality is high, the selections are interesting and varied, and the hotel bar also seemed to generate a good crowd each night, giving it plenty of ambience. There is a second restaurant, not included in all-inclusive bookings, that many guests raved about, so this might be worth checking out.
The broader gardens are nice, well presented too, however the further you venture you find the perimeter to be a little lack lustre around the edges, with dilapidated shacks and outhouses in disrepair. The pools are good, clean, unheated, but perfect for cooling off from the strong Moroccan sun.
The gym was adequate, well equipped and frequently occupied, no complaints whatsoever.
The general staff are very friendly, we were not pestered by people trying to book us onto trips either. The all inclusive bar was good, people seemed happy with the drink selection too.
All-in-all I would give this 3 stars, I think if the rooms were cleaner (with the shiny walls being cleaned so you cannot see grubby hand prints and goodness knows what else on them), and the bathrooms were cleaned so hairs were on still in them, with urine splashes on the floor, that would help. Also, whilst the bed wasn't uncomfortable, the mattresses could do with replacing - if those things were done I would be happy to give this 4-5 stars.
Dear Graham,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are sorry and surprised to know that you did not really enjoy your stay at our hotel.
As the vast majority of the other reviews show, most of our guests are happy with their stay.
However, we take good note of your remarks and we will try, as always, to improve ourselves.
Looking forward to seeing you in the future for a better experience.
Christian Chalk7 months ago on GoogleDear Christian,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
J Woodward6 months ago on GoogleHygiene issues - they didn't wash drink cups properly. Been served in unwashed cups several times from the bar (dried orange bits left on the cups & ect) so …
Hygiene issues - they didn't wash drink cups properly. Been served in unwashed cups several times from the bar (dried orange bits left on the cups & ect) so reported to TUI rep and manager. However it happened again later. I given up getting drinks from bars (just had bottle water) even it was all inclusive. With this covid time this was really disappointing and disgusting.
Food little blend. Breakfast not many choices & always same. Lunch and dinner samey. It said this place is 4-5 star hotel but food didn't meet this standard.
The building itself is well maintained. Nice interior and lovely garden. Staff were kind too. But generally unsatisfied.
Dear JungHa,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remarks and will try, as usual, to improve.
We hope you got home well.
Best regards.
Camille D.6 months ago on GoogleBUT !!
We had some issues with the Wifi. It was down for more than 48 hours and even after that, didn't work very well. It was very inconvenient as I had booked some trips outside of Marrakech and was waiting for the driver to call me on WhatsApp. It led me to have a 70€ call not included as I used 2 Mo of data...
Moreover, the very same day, we had no water running in the room from morning to mid afternoon. And when the water came back, it was running yellow-brownish. They changed us room but nothing has been offered in compensation..
It was quite hot outside so we had to sleep with the A/C on. Yet, it kept turning off automatically every hour, which was quite an issue as we would wake up in the middle of the night all sweaty.
Regarding the food, bravo to the chef who offers lots of varied meals. The buffet is always different from lunchtime to dinner which is non negligible. Yet, an effort for breakfast and desserts need to be make. There are only vegetarian options so I couldn't eat anything sweet for a whole week. They didn't even have fresh fruits (except for bananas and apples).
Moreover, we would have appreciated a real snack bar with real snacks : olives / fruits / moroccan bread / ice creams... but nothing was really offered except for some breakfast leftovers
You also need to know that the main pool IS NOT heated which was a shame to me.
You also have to know that because of its location the hotel can be quite noisy at some times.
Last but not least, we absolutely didn't like the fact the " boss " was walking around all day long being not discreet at all. It just adds a tense atmosphere to the employees and to the people here on holidays. Moreover, parking his own car just in front of the main stairs of the hotel was kind of unprofessional.
All in all, we enjoyed our stay but if we had to come in Marrakech we would try something else because it didn't really meet our expectations.
Dear Camille,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Best regards.
Tim Pattisona year ago on GoogleDear Tim,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are very much looking forward to seeing you again soon among us.
Best regards.
Anthony Cross5 months ago on GoogleDear Anthony,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
osku ojala4 months ago on GoogleDear Osku,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words about the hotel and our service.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Oleur Rahman7 months ago on GoogleDear Oleur,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
Sucre M7 months ago on GoogleDear Sucre M,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are delighted to learn that you enjoyed your stay and we truly appreciate your kind comments regarding our service and our animation team.
We hope we have the opportunity of welcoming you back soon for many more memorable experiences.
Warm regards.
Moa year ago on GoogleQuality of rooms were very good, Samsung smart TVs which was great for screen mirroring from your phone for some Netflix and chill at nights. …
Quality of rooms were very good, Samsung smart TVs which was great for screen mirroring from your phone for some Netflix and chill at nights.
Majority of staff very friendly, service lacking at times, especially pool side.
You have to be up super early to get a lounger or bed by the pool, people start putting their towels down and reserving before 8am even though you're not supposed to.
Food was decent, doesn't quite have the variety or quality as experienced in other all inclusive hotels but it's not bad at all. I'd 100% recommend the pool side a la carte restaurant for lunches, the pizzas, pastas, fish and chips & more, are much nicer than what is offered in the buffet.
Overall, for the price, it's very good value for money.
Dear Latif,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
However, we take good note of all your remarks and will try, as usual, to improve.
We are very much looking forward to seeing you soon among us.
Best regards.
Darren Edwardsa year ago on GoogleDear Darren,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words towards our hotel and staff.
We are glad to know that you had a great stay among us with your dad and that our teams' efforts to satisfy and help our dear guests pay off.
We are very much looking forward to seeing you again soon.
Best regards.
Hasan Afzala year ago on GoogleWe have been warmly welcomed and treated nicely throughout our stay especially by the following staff: …
We have been warmly welcomed and treated nicely throughout our stay especially by the following staff:
Soukina, Hafsa, Sana, Kawter, Ben and Lotfi at the bars & restaurants
Rashida and Abdisami at the reception
Khalid - Tui host
Hotel is very clean, rooms have good size and there is a good food choice.
There is also lovely family of 3 cats that make stay even more special if you are animal lover!
I strong recommend this hotel!
Dear Hasan,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words towards our hotel and staff.
We are glad to know that you had a great stay among us and that our teams' efforts pay off.
We are very much looking forward to seeing you again soon.
Best regards.
achraf Ijijia year ago on GoogleFood is lovely and staff too.
The hotel is very clean and covid restrictions that are in place are good also, as we have a late check out we are able to have a room to shower and change at a time that suits us so not stressful at all, we especially liked the relax pool and we got drinks brought to us there.
Dear Achraf,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for the nice words regarding our teams.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you all again soon.
Best regards.
Stewart Broughtona month ago on GoogleDear Stewart,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you so much for taking time to share your opinion and for your lovely words towards our team.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
Thank you once again for your generous appreciation and recommendation.
We are very much looking forward to seeing you again.
Best regards.
Acacia Academy Of Beautya year ago on GoogleDear Acacia,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our hotel and staff.
We are glad to know that you had a great stay among us and that our teams' efforts pay off.
We are very much looking forward to seeing you again soon.
Best regards.
Raj Malhotra8 months ago on GoogleCons: Lack of air conditioning, they turn the AC off during the ‘winter months’ which is still 22-27 degrees, so it was really annoying being hot and stuffy in …
Cons: Lack of air conditioning, they turn the AC off during the ‘winter months’ which is still 22-27 degrees, so it was really annoying being hot and stuffy in the room during the day. Luckily at night the air cooled and could have the balcony door open, but seriously don’t promote the air conditioning if it’s not in use.
Dear Raj,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our hotel.
However, we take good note of your remarks and we will try, as always, to improve ourselves.
Looking forward to seeing you in the future for a better experience.
Zaneta Kowalczyka year ago on GoogleSoukina, Hafsa, Sana, Kawter, Ben and Lotfi at the bars & restaurants
Rashida and Abdisami at the reception
Khalid - Tui host
Hotel is very clean, pool has a good size and rooms are very spacious, also it is very secure place with lovely security at the front who is always ready to help .There are various food options as well.
I would definitely go back and I highly recommend this hotel
X
Dear Zaneta,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words towards our hotel and staff.
We are glad to know that you had a great stay among us and that our teams' efforts pay off.
We are very much looking forward to seeing you again soon.
Best regards.
King Rangea year ago on GoogleDear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words.
We are glad to know that you are having a great stay among us and that our teams' efforts pay off.
We wish you a nice holiday among us.
Best regards.
Jill Cairns3 years ago on GoogleAll the waiting, bar staff were eager to serve you, especially around the pool …
All the waiting, bar staff were eager to serve you, especially around the pool bar.
The hotel and rooms were spotless and well kept gardens.
Food was lovely, always a choice and served hot.
Muhammad Hamidi2 years ago on Google
David Brown2 years ago on Google
Zakaria ELMAHFOUDI7 months ago on GoogleDear Zakaria,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
DAVE SMITH2 years ago on GoogleThe staff were friendly and that helped to make our stay so good. …
The staff were friendly and that helped to make our stay so good.
It's a nice place and everyone wanted you to have a good time, was it perfect well no but it was still being finished when we were there and we would love to go back to see it now.
It's close enough to the square to walk there in a short time and you can spend hours looking around the local area.
The food in the restaurant was very good and there was a lot of choice.
Give it a try if you want to chill by the pool you can as there's plenty of sun and there's plenty of trips to go on for the more adventurous.
Umme-Haanee Zeba year ago on GoogleDear Umme-Haanee,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Mike Walsh3 years ago on Google
Nicole Wells2 years ago on Google
Nancy Kerkhof2 years ago on Google
Corintina Hughes2 years ago on Google
Simon Mead (x ManualSHIFT x)4 years ago on Google
Maria Markezini4 years ago on Google
Ruby3 years ago on Google
Mario Limon4 years ago on Google
Niklas Persson4 years ago on GoogleThe main problem we were having was that we did not book all inclusive to begin with but if you don't do that you are very limited in what you can do and where you can buy. This should not be an option and I can only recommend everyone that do not book this hotel without all inclusive selected. We upgraded after the first day.
Location is nice as well 10 minute walk from the market center.
Recommended for couples without kids
Myles Tippett6 years ago on Google
Chris Kurylec3 years ago on GoogleFood was varied and delicious every day - make sure you book in the culinarium!
The staff were great and couldn't do enough for us and our room was nice and …
Food was varied and delicious every day - make sure you book in the culinarium!
The staff were great and couldn't do enough for us and our room was nice and always clean.
Perfect if you're looking for a relaxing week in the sun!
Necdet Dolmisa year ago on GoogleUnfriendly Service people. Specially this guy who worked at the reception over night from 30 - 31st Oct.21 …
Unfriendly Service people. Specially this guy who worked at the reception over night from 30 - 31st Oct.21
Spa is a catastrophe. They dont know what a Massage is.
Never again
Dear Necdet,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remarks and will try, as usual, to improve.
We hope you got home well.
Best regards.
Ella Porter3 years ago on Google
Sam Hopkins4 years ago on Google
michelle strang2 years ago on GoogleFood and hospitality is second to none and there's always a welcome. I fell in love with Marrakesh , it never ceases to amaze this fascinating country and 😍
Hugh Andrew Lawsona year ago on GoogleDear Andrew,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
Ming Yu3 years ago on GoogleThe bad: The staff in general don't really speak English, even if they have a badge indicating English speaking. Many of the staff are unwelcoming and not very service minded. Works very slowly. The sodas are watered down and many of the drinks are not cold. The food is OK, but usually the meats are overcooked. The staff also have some "favorite" guests, which they let cut in line. Today I ordered two fried eggs at the egg counter. He started preparing my eggs. Later some other guy comes in and orders the same. The chef then puts twpore eggs on the pan. When my eggs were done, I lifted my plate to get them. He then looked at and and said "sorry, these are for this other gentleman, but these here are ready soon and for you...". Because of these unacceptable behaviors, they deserve one star. But there is potential is this resort and the location is very good, so final verdict: two stars.
jane parker2 years ago on Google
Yvette Burrell3 years ago on GoogleThere is some good entertainment put on
Spa has so many options at a great price …
There is some good entertainment put on
Spa has so many options at a great price
Although not a huge pool it's never busy so you can always get in for a swim and dip
Always a food option available and they have a key of allergies for menu choices- great to see
Not every drink is included in the all inclusive
Martin Godfrey3 years ago on Google
Jeremy Brown4 years ago on Google
Abigail Courtin3 years ago on Google
Stefano Lisi (Ste)3 years ago on Google
Malcolm Senior5 years ago on Google
John Clare4 years ago on Google
Paul Milburn2 years ago on Google
dermot m4 years ago on GoogleLocation is good for Medina. Food is excellent. Staff are great,
Susan Hart3 years ago on Google
Zane Malik3 years ago on GoogleRight off the bat during our meals we would be the last people to be served, our plates would be the last to be taken so we can continue with our next course. Once during dinner, we had finished our starters and were waiting for someone to come and take our plates so we could go and get our mains, we waited for about 20 mins then got up and got main. Our plates had not been taken. We had to sit on the table with two plates each, there was not enough space on our table for all those plate plus it made us look greedy and slob like because of the number of the plates on our table, very unpleasant experience. This was not the only time it had happened to us. Another time there was a couple that was sitting next to us they finished and there plates were taken away almost immediately where as we had finished our starters before them.
Continuing with the racial separation, the day before we were about to leave I headed over to reception to see when our coach will be picking us up they directed me to the representative (Phillip), who was sitting behind a desk next to the reception. I went over, smiled and said 'hello', no response, I asked him about my query and he simply pointed at the board and said "its on the board". He did not bother to look at me, no enthusiasm, not replied to my hello, not offered me to take a seat. He then said "going back to Birmingham?" he just assumed that I was from Birmingham as i'm Asian, again racial profiling. I then told him was from London to which he said 'oh'. End of conversation. I was surprised to find out that he was the Face of TUI at this hotel.
As I said that the hotel as very well presented apart from the minor details in our room, there was piece of wood sticking out under the mirror, the curtains didn't close fully so the whole night there was light coming through, there were two massive flood lights right across our room. There was a chocolate wrapper in the balcony, no one pick it up the entire week, the basket in the shower was about to fall down, we didn't put anything in just in case it did. The leaflet in our room stated that someone will come and check the temperature and the water level of the jacuzzi. One night we decided to get in, the water level was very low and cold, I thought it might be ok so when I turned it on the jets sprayed the water all over the balcony. I tried to call the reception to send some one upstairs and have a look after trying to call for about half an hour they said they'll send someone up. The maintenance guy arrived 40 min after and it took him while to fill up the jacuzzi and heat it up, as it was cold, by then we didn't really feel like going in.
Overall I would say that the Hotel and the rest of the staff was quite nice and somewhat friendly. I would like to make a few suggestions:
1. to have a clock in the rooms
2. the staff needs more training on dinner etiquettes i.e. when to take the plates and when not to
3. since the hotel was all inclusive, and there was a coach pick up to take us to the airport, if the flight it delayed or in the evening they should offer late checkout free of charge. Our flight was at 20:40 and our coach had a pick up time of 17:30. however we were asked to checkout at 12:00.
Scabby Burns3 years ago on Google🌟 🌟 🌟 🌟 🌟
kaye hewitt6 years ago on Google
L S11 months ago on GoogleWe booked a week in this stunning Hotel in a normal room then had the chance to upgrade to a suit with jacuzzi ones there thanks to the Manager Rachida who took …
We booked a week in this stunning Hotel in a normal room then had the chance to upgrade to a suit with jacuzzi ones there thanks to the Manager Rachida who took care personally..,
From the start to the end the staff were excellent , always smiling and willing to help ,
Big thank you to all bar staff ( Loubna, Ismail, Omar, Mohcin, Mohamed, kawtar ,Latifa…), they were always on the run after us to get us drinks and snacks.
10/10 on Covid mesures and
The food at the hotel is delicious and has a very big variety and it’s so tasty , Everything we tried was very good and we highly recommend you to book in the Culinarium restaurant the food there was exquisite,
Don’t hesitate to get a spa treatment, we had the full hamam experience and body massage , so relaxing..
The Tui team and receptionists were also everyday at the hotel to help with tipps about the city and excursions (thanks Alicia , Khaled, Abdessamia …)
( No need to worry about exchanging money as you can do that at the reception)
We came to you as guests but leaving as friends .., but we will be back again..
We can’t name all the staff but everybody at the hotel was so friendly, we never came to any hotel with such a great staff
Dear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Best regards.
Denise Sheppard2 years ago on Google
Paulo Franco2 years ago on GoogleWe, the Franco, Pereira and Gomes party (Portuguese guests), would like to say thank you to all staff, including TUI Blue and Medina Garden hotel, namely …
We, the Franco, Pereira and Gomes party (Portuguese guests), would like to say thank you to all staff, including TUI Blue and Medina Garden hotel, namely Mouhcine (the very skilled waiter), Michel (the amazing entertainer), Safouèn (the fabulous DJ and exceptional person—who used to organised the comfort of every guests—has fantastic organisational skills), and Martina the fitness organizer just to name a few nevertheless, our appreciation goes also to the chambermaids, chefs, porters and security personal. We had amazing holidays despite the present pandemic.
The blue medina gardens hotel’s family managed to create a fabulous atmosphere where we managed to put aside worries that we all have regarding to the present pandemic. They managed to provide information in a way that was well organised and precise, avoiding any panic moments when flights were cancelled.
We conclude our thankful message by saying that we had a fantastic experience and we for sure will come back. BIG THANK YOU
Rick4 years ago on Google
Stuart Reynolds3 years ago on Google
steve aylett3 years ago on Google
Chris Morris4 years ago on GoogleThe hotel is in a very run down part of Marrakesh which is very unappealing and somewhat intimidating.
The ceilings were covered in Moths. In the hallway, they are all in the light fittings.
The room walls were cracking and plaster coming away from the walls.
There was black mold around the air conditioning vent and in other small patches (This is a health risk).
The curtains didn’t close properly (a real issue for privacy when your rooms on the ground floor).
The bed was broken in the middle and dipped when sat on it.
The whole room and bathroom smelled mouldy.
The Jacuzzi smelled like urine and was dirty.
The general condition of the room was very poor and didn’t look to be well kept. As I understand it, the hotel is due for refurbishment later this year which I’m assuming is part acknowledgement of the current state of the rooms.
The dining experience seemed to follow on from this. The food was disgusting and made me feel quite ill after eating in the restaurant. While I can appreciate that feeling unwell can be a normal occurrence, while eating in the indoor areas, the staff allowed wild cats and birds in the eating areas which quite frankly isn’t hygienic and after seeing a bird poo inside the dining area, I didn’t eat anything else the whole time we were at the hotel.
As you may be able to imagine, the overall experience felt very cheap, not what we had asked for, certainly not what we felt had been sold to us both myself an my wife made the decision to check out early and head home as we didn’t want to waste our annual leave from work in this environment.
Mr Khaa year ago on GoogleDear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Jana Herrig2 years ago on Google
Alexina Colwill5 years ago on Google
Anne Seal4 years ago on Google
Jonathan Prince MBE2 years ago on Google
Phil Taylor5 months ago on GoogleDear Phil,
Thank you for choosing the Medina Gardens Marrakech!
We thank you for taking the time to share your rating of your experience at our hotel.
Best regards,
David Whitehurst3 years ago on Google
claire gale5 years ago on Google
COLIN GAVANa year ago on GoogleDear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are sorry to know that your stay among us did not lift your expectations while most of our guests say they had a great time in our hotel. We kindly inform you that some of our services are closed according to the governmental restrictions and the new curfew that apply to the whole country.
We hope to see you back soon, in better conditions.
Best regards.
Nick Binns8 years ago on Google
Лёша Фримонт5 years ago on GoogleUn-qualified staff, cold water in the morning (no start in the day with a hot shower or bath...), very small rooms, etc. …
Un-qualified staff, cold water in the morning (no start in the day with a hot shower or bath...), very small rooms, etc.
Only interesting point is the location of the hotel just next to the Medina.
Only one thing to say : Move on!
Terry Chatfield3 years ago on Google
Dean Fraipont3 years ago on Google
Beverley Gould3 weeks ago on GoogleDear Beverley,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Josh M Paul2 years ago on Google
A C4 years ago on Google
Marci Gombkötő2 years ago on Google
Marcus Thornton4 months ago on GoogleDear Marcus,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for your rating.
Your satisfaction is our priority and we would be very pleased to be able to welcome you again !
Thank you for the trust you have bestowed upon us and hope to see you soon at the Medina Gardens Marrakesh.
Best regards.
Benjamin McLeod2 years ago on Google
Lindsey Humphreys3 years ago on Google
Steven Daddyy2 years ago on Google
Rob Claytona year ago on Google
Tom Wright2 years ago on Google
Sally Watton4 years ago on Google
susan edwards5 years ago on Google
Ravin Wilson4 years ago on Google
Paul Rowlands5 years ago on Google
Shirley Thompson3 years ago on Google
Vic Baker4 years ago on Google
Miranda West3 years ago on Google
Emma Walker2 years ago on GoogleHotel located on the door step.of Medina. Perfect for exploring and experiencing Marrakesh
Susan Smith3 years ago on GoogleRichard Sue Smith
ian watkins3 years ago on Google
Sharon Freebury2 years ago on GoogleClean, tidy and very friendly. A fantastic week in a lovely hotel.
Sue Perry2 years ago on Google
Kevin Pugh4 years ago on Google
Piotr Domański5 years ago on Google
Kay Elmer8 years ago on Googlewe were there 4 weeks ago and have already booked again and we return in September,its adults only ,realy comfortable staff r all fab rooms superb and food to die 4,,,make u feel safe and at home ,we have truly found an exceptional hotel and r going back many many times
Lorraine Marsh4 years ago on Google
Janine B4 years ago on Google
Wendy Nollet3 years ago on Google
Ryan Varley4 years ago on GooglePlus, one of the pools is heated (a bit ) so even if it's chilly, you can enjoy a swim.
The rooms are nice. Not super modern or anything, but it is nice, and you get a comfortable, clean bed; large wardrobe, complete with fridge & air-con.
There's a government controlled craft market just outside the hotel, which can ease you into the Moroccan shopping experience. You can get to old town shopping square or venture into new town really easily.
I recommend you go to the meeting to learn about the city as you learn some important tips, such as how not to get stung on prices in the famous market square.
Also, there's a turtle garden.
Leeanne Crafts5 years ago on Google
Sandra Warne2 years ago on Google
Wendy Baldwin4 years ago on Google
Becca6 years ago on Google
Nigel Payne4 years ago on Google
Steve Whelan4 years ago on Google
john stannard4 years ago on Google
Nick Howland2 years ago on Google
Joe and Denise2 years ago on Google
Julie Flynn4 years ago on Google
Max Müller2 years ago on Google
Peter Warner2 years ago on Google
Andrew Wieczorek6 years ago on Google4 star but food made it a 3
jeff simpson2 years ago on Google
Mark Duxbury2 years ago on Google
Paul Dewhursta year ago on GoogleDear Paul,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff.
We are glad to know that you had a great stay among us and that our teams' efforts pay off.
We are very much looking forward to seeing you again soon.
Best regards.
Terry Dixon3 years ago on Google
Roger Lingard2 years ago on Google
H.2 years ago on Google
Gary Ward4 years ago on Google
Susie M4 years ago on Google
Mark Bennett2 years ago on Google
faycal Guezguez5 months ago on GoogleDear Faycal,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are looking forward to seeing you again soon.
Best regards.
Stuart Thomson3 years ago on GoogleAmazing staff
Food was out of this world
Cannot recommend this hotel enough
James Edge5 years ago on GoogleThe food is great the staff are great. Its located down the road from the square and new town.
S Venn3 years ago on Google
chris cook5 years ago on Google
geraint pritchard5 years ago on Google
Ian Shepherd6 years ago on Google
Mehmet Kizmaza year ago on GoogleThe guys who worked 30 -31st Oct.21 were unfriendly
Never again
Dear Mehmet,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Best regards.
Alexander Aitkin6 years ago on Google
Susan Worth3 years ago on Google
Ro Bertoa year ago on GoogleNever again
Dear Roberto,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Best regards.
LadyFBK5 years ago on Google
Jason King3 years ago on Google
David Chan5 years ago on Google
Linda B4 years ago on Google
Bob Thaxter3 years ago on Google
Charles Perkins7 months ago on GoogleDear Charles,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are looking forward to seeing you again soon.
Best regards.
Peter BROOKS3 years ago on Google
Brian Hemer2 years ago on Google
Sue A3 years ago on GoogleIf you go with TUI, be prepared for the worst rep ever!!! He has the worst attitude towards women, doesn't want to help with serious problems like lost suitcase (which happened to me). His name is Azzadine, and he'll love you when you are paying him money, but hide from you when you need help with something.
john deakin3 years ago on Google
stephen harrington3 years ago on Google
Barbara Snowden3 years ago on Google
Sid X4 years ago on Google
Hugh Duffy3 years ago on Google
Susan Roberts3 years ago on Google
Dawn Barker2 years ago on Google
Marcello3 years ago on GooglePs. The alcohol is free for real
Roy Bolton4 years ago on Google
Michael Edge4 years ago on Google
lena grahn5 years ago on Google
Driss2 years ago on Google
Philip Kelly (philyk)6 years ago on Google
Angela Boulton6 years ago on Google
Soul Neaves3 years ago on Google
Judith M Baker3 years ago on Google
Adam Dawson3 years ago on Google
Sheila Sheila s Chalmers2 years ago on Google
Richard Platt4 years ago on Google
Mel Powe4 years ago on Google
Andy Heryeta year ago on GoogleDear Andy,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Alison Willding4 years ago on Google
Yeung Leo2 years ago on Google
Coiffure Bodrum5 years ago on Google
Ernest Howlett4 years ago on Google
Junior Milles5 years ago on Google
Nick Cox2 years ago on Google
ann doherty2 years ago on Google
Salim Shaikh.2 years ago on Google
Mandi Lawn3 years ago on Google
Faruk SHAIKH gm3 years ago on Google
Kelly Town3 years ago on Google
Tammy Smith4 years ago on Google
Steven Cook3 years ago on Google
Belinda Clayton3 years ago on Google
paul thomson4 years ago on Google
Anne Platt4 years ago on Google
Joël Silva (JD)4 years ago on Google
Mina Chavda3 years ago on Google
soukaina benbouazza11 months ago on Google(Translated by Google) Dear Soukaina,
Thank you for choosing Medina Gardens Marrakech!
We are delighted to hear that you liked our hotel and hope you had a pleasant stay.
We look forward to seeing you again soon.
Regards.
(Original)
Chère Soukaina,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous sommes ravis d'apprendre que notre hôtel vous a plu et espérons que vous y avez passé un agréable séjour.
Au plaisir de vous revoir parmi nous bientôt.
Cordialement.
Marie Hill3 years ago on Google
Arthur Killian3 years ago on Google
Sarah Stilwell3 years ago on Google
marian puscasu2 years ago on Google
leo hassing2 years ago on Google
Howard Hanson2 years ago on Google
Claire Hardy4 years ago on Google
Graham Parker4 years ago on Google
sally solomon4 years ago on Google
Jim Mcferran2 years ago on Google
Terry maynard2 years ago on Google
J Ea year ago on GoogleDear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion.
We are glad to know that you had a great stay among us and that our teams' efforts pay off.
We are very much looking forward to seeing you soon among us.
Best regards.
Matt Mccarley3 years ago on Google
john price3 years ago on Google
Bitter Realitya year ago on GoogleDear guest,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
David4 years ago on Google
Michael Lockwood4 years ago on Google
Jihad El Barraki3 years ago on Google
suleman6504 years ago on Google
Martha Lowther4 years ago on Google
Gold Fish4 years ago on Google
Hassen Jouhri2 years ago on Google
info غني8 years ago on Google
Michael King21 hours ago on Google
Chris Hilla week ago on GoogleIf you have any issues talk with reception and the guest services team are 11 …
If you have any issues talk with reception and the guest services team are 11 out of 10 in fixing any issues brought to their attention.
Drinks can be a bit limited but if you get creative you can always find something that hits the spot.
Dear Chris,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for your rating.
Your satisfaction is our priority and we would be very pleased to be able to welcome you again !
Thank you for the trust you have bestowed upon us and hope to see you soon at the Medina Gardens Marrakech !
Best regards.
Tiziana Vecchi5 months ago on Google(Original)
Il sevizio di ristorazione è eccellente!!! Si può trovare di tutto dal pesce alla carne e tanto altro. La cucina attenta all'esaltazione dei sapori. Ogni dettaglio è ben curato sotto l'occhio vigile del responsabile di sala con la super visione dell'esecutive chef. Ho dato 5 stelle anche a tutti la struttura che è ben curata e pulita sia le stanze con il cambio degli asciugamani tutti i giorni che le aree comuni!! In questa settimana ne ho girato diversi di Hotel in tutto il Marocco e questo merita veramente anche nei confronti di tante strutture Italiane in pari stelle!! BRAVI CONSIGLIATISSIMO!!!
Dear Tiziana,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words.
We are glad to know that you had a great stay among us and that our teams' efforts pay off.
We are very much looking forward to seeing you again soon.
Best regards.
Paolo L. M.a month ago on GoogleHelpful staff, respecting health and hygiene regulations (in Marrakech and …
Helpful staff, respecting health and hygiene regulations (in Marrakech and Morocco it is not a foregone conclusion).
Clean rooms.
Nice swimming pool overlooking the Koutoubia.
Excellent food, with abundant and international breakfast, dinner and lunch are usually very characteristic but good and eager.
Nice bar / cafe
Nothing to say, booking without fail, I would stay there again.
(Original)
Centrale in Marrakech , vicino tutte le attrazioni turistiche e culturali della città.
Personale disponibile, rispettate le norme igienico sanitarie(a Marrakech e Marocco non è cosa scontata).
Stanze pulite.
Bella piscina con vista sulla Koutoubia.
Cibo ottimo, con colazione abbondante ed internazionale, cena e pranzo restano di norma molto caratteristici ma buoni e apettitosi.
Bel bar/caffetteria
Nulla da dire, prenotazione a colpo sicuro, io ci ritornerei.
Dear Paolo,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Evina Evina7 months ago on GoogleThe staff is nice. …
The staff is nice.
The very basic food borderline mediocre. Always the same tasteless things. After 3 days you already had it. Finally you eat it just to stuff your belly!
The drinks are not well-known brands... The hotel is well located, yet very quiet.
I will never spend enough money to come here in the summer.
(Original)
L'hôtel est propre, le jardin est très joli. Les chambres sont propres, pas très grandes (enfin la notre) mais ça va.
Le personnel est gentil.
La nourriture très basique limite médiocre. Toujours les mêmes choses dépourvus de goût. Après 3 jours tu en as déjà eu. Enfin tu en consommés juste pour bourrer ton ventre!
Les boissons ne sont pas des marques connues... L'hôtel est bien situé pourtant très calme.
Je ne dépenserai jamais assez d'argent pour y venir en été.
(Translated by Google) Dear Evina,
Thank you for choosing Medina Gardens Marrakech!
We are saddened to learn that your stay with us did not live up to your expectations, while the majority of our customers attest to having spent pleasant moments there. But one thing is certain, it is impossible to achieve unanimity.
We hope you got home safely.
Cordially.
(Original)
Cher(e) Evina,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous sommes peinés d'apprendre que votre séjour parmi nous n'était pas à la hauteur de vos attentes tandis que la majorité de nos clients attestent y avoir passé d'agréables moments. Mais une chose est sûre, il est impossible de faire l'unanimité.
Nous espérons que vous êtes bien rentré.
Cordialement.
cathy de vries2 months ago on GoogleAll the staff is very friendly, bar, reception, chambermaids or restaurant everywhere you will be well served and with a smile 😃 …
All the staff is very friendly, bar, reception, chambermaids or restaurant everywhere you will be well served and with a smile 😃
The animation team also deserves kudos! Always full of enthusiasm and fun activities are organised. The food in the restaurant is exquisite! There is plenty of choice, well stocked and a dessert buffet to lick your fingers!! 😋 Every evening has a theme and everything is adapted to that.
And then the location, in ten minutes you walk to the Koutoubia mosque and you are on the Jemaa El-Fnaa square, the Souks can be found immediately when you cross the square. You can walk here with peace of mind, even as a mother daughter. In the souks you will find all kinds of nice souvenirs and clothing. Pay close attention to the price, haggling is still very normal here. Also pay close attention to the prices when you go into a pharmacy for the argan oil or herbs.
If you walk across the square, be warned for the nice looking monkey, the monkeys are sweet but the owners are not at all! Don't let them sit on your arms, if you get scratched you can get four vaccinations for Rabies! This is possible in the Bureau communal d'hygiène
All in all a top location!!!
(Original)
Super hotel op een perfecte locatie!
Al het personeel is zéér vriendelijk, bar, receptie, kamermeisjes of restaurant overal wordt je goed geholpen en met een glimlach 😃
Het animatieteam verdient ook een pluim! Altijd vol enthousiasme en er worden leuke activiteiten georganiseerd. Het eten in het restaurant is voortreffelijk! Er is voldoende keuze, goed aangevuld en een dessert buffet om je vingers bij af te likken!! 😋 iedere avond heeft een thema en alles is daarop aangepast.
En dan nog de locatie, in tien minuten loop je naar de Koutoubia-moskee en sta je op het Jemaa El-Fnaa plein, de Souks vindt je direct als je het plein oversteekt. Je kunt hier met een gerust hart lopen, zelfs als moeder dochter zijnde. In de souks vindt je allerlei leuke souvenirs en kleding. Let goed op de prijs, afdingen is hier nog heel normaal. Let ook goed op de prijzen als je een apotheek ingaat voor de arganolie of kruiden.
Loop je over het plein wees dan gewaarschuwd voor de leuk uitziende aapje, de aapjes zijn lief maar de baasjes totaal niet! Laat ze niet op je armen zitten, als je gekrabbeld wordt kan je vier vaccinaties halen voor Rabiës! Dit kan dan weer in het Bureau communal d'hygiène
Al met al een toplocatie!!!
Dear cathy de vries,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Arie Zwaana month ago on GoogleGood comfort in the rooms that are kept clean. Fine restaurants and good cuisine. Swimming pool and the accompanying sun terrace is a bit on the small side, this is made up for by the large garden.
(Original)
Leuk en sfeervol hotel met super vriendelijk personeel. De service staat hoog in het vaandel, ze staan voor je klaar met een vriendelijk woord en glimlach.
Goed comfort op de kamers die goed schoon gehouden worden. Prima restaurants en goede keuken. Zwembad en het daarbij behorende zonneterras is wat aan de kleine kant, dit wordt goed gemaakt door grote tuin.
Dear Arie,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
CYRIL GANEM5 months ago on GoogleIf I had to put a downside it would be on the level of air conditioning in the rooms which is not very cold, but despite the 38 degrees during our stay we never really felt hot in the room.
Well done again and really looking forward to going back.
(Original)
Franchement une super expérience, mention très très bien à tout le personnel, disponible, gentil, a l'écoute et prêt à tout pour vous satisfaire ça fait vraiment plaisir, l'hôtel est hyper propre les chambres sont spacieuses (pourtant nous avions la standard) les animations au bords de la piscine principale sont sympa et ne sont pas trop présentes. L'emplacement de l'hôtel est selon moi idéal, a moins de 10 minutes de voitures d'a peu près tout.
Si je devais juste mettre un bémol ce serais sur le niveau de climatisation dans les chambres qui n'est pas très froid, mais malgré les 38 degrés lors de notre séjour nous n'avons jamais réellement eu chaud dans la chambre.
Encore bravo et vraiment hâte d'y retourner.
(Translated by Google) Dear Cyril,
Thank you for choosing Medina Gardens Marrakech! We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Cher(e) Cyril,
Merci d'avoir choisi le Medina Gardens Marrakech ! Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
aube PARISa month ago on Google(Original)
Agréablement surprise par cet établissement situé dans la Medina et proche de nombreux points d'intérêts, l'hôtel offre des atouts qui faciliteront votre séjour. Hôtel à échelle humaine, très propre, personnel agréable tant à la réception, au bar de la piscine, restaurant ainsi que l'ensemble du personnel croisé au quotidien. L'hôtel possède un très beau jardin, deux piscines, un restaurant bistronomique, mais aussi propose des excursions. La décoration est épurée dans un style traditionnel contemporain mais pour en savoir plus, allez-y les yeux fermés.
(Translated by Google) Dear Client),
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your detailed review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous review and recommendation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Cher(e) client(e),
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis détaillé et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation et recommandation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Alexandra T2 months ago on Google(Original)
Un hôtel incroyable très bien situé à 10min à pied de la place. Le personnel est d’une gentillesse incroyable (petit clin d’œil pour soukaina la serveuse de la terrasse qui est au top). Le buffet un très très large choix, avec des cuistos qui font des plats en direct, tous les jours les plats changent. Si je retourne à Marrakech sans aucun doute je retournerai dans cet hôtel un véritable coup de coeur
(Translated by Google) Dear Alexandra T,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
(Original)
Cher(e) Alexandra T,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Laura Dameza month ago on GoogleThe staff is smiling and dynamic.
The restaurant, the dishes are varied and full of flavors. …
The staff is smiling and dynamic.
The restaurant, the dishes are varied and full of flavors.
The hotel is ideally placed for visiting important squares and monuments on foot. The hotel has a spa and massage area, we enjoyed a very pleasant massage.
Great stay at this hotel.
(Original)
Séjour au sein de l'hôtel Medina Garden :
Le personnel est souriant et dynamique.
Le restaurant, les plats sont variés et pleins de saveurs.
L'hôtel est idéalement placé pour visiter à pied les places et monuments importants. L'hôtel dispose d'un espace spa et massage, nous avons profité d'un massage très agréable.
Super séjour au sein de cet hôtel.
(Translated by Google) Dear Laura,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Cher(e) Laura,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Julien Fouqueré5 days ago on Google(Original)
Cet hôtel est super, le service de qualité et le personnel très agréable. Tout le personnel est très gentil surtout abdelilah et soukaïna au restaurant. Les personnels d’entretient et de ménage sont également vraiment gentils. La piscine est belle, la nourriture est vraiment bonne et variée, le bar est vraiment bien niveau choix et cocktails ainsi que le personnel encore une fois. L’hôtel est calme et relaxant, la salle de sport est plutôt complète et bien aménagée. Bref, super séjour!
(Translated by Google) Dear Julian,
Thank you very much for your kind review and recommendation.
We are delighted to hear that you had a great stay at Medina Gardens Marrakech!
We will not fail to share your opinion with the teams concerned.
Looking forward to welcoming you again among us.
(Original)
Cher Julien,
Nous vous remercions infiniment pour votre aimable avis et recommandation.
Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au Medina Gardens Marrakech !
Nous ne manquerons pas de partager votre avis avec les équipes concernées.
Au plaisir de vous recevoir une autre fois parmi nous.
Thea en Peter Deena week ago on Google(Original)
Waanzinnig fijn hotel. Buffetten zijn echt niet te geloven, wat een variatie en alles even lekker. Heel fijn zwembad, wel een beetje fris. Op maar tien minuten lopen van de Medina. Egenlijk kan het niet beter.
Dear Thea en Peter Deen,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Caroline Derhy5 months ago on Google(Original)
Nous avons voyagé quelques jours au courant du mois de Mai. Le personnel de l'hôtel est très gentil et serviable. Mention spéciale à la personne en charge du bar de la piscine. Merci pour votre gentillesse !
(Translated by Google) Dear Caroline,
Thank you very much for your kind review and recommendation.
We are delighted to hear that you had a great stay at Medina Gardens Marrakech!
We will not fail to share your opinion with the teams concerned.
Looking forward to welcoming you again among us.
Cordially,
(Original)
Chère Caroline,
Nous vous remercions infiniment pour votre aimable avis et recommandation.
Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au Medina Gardens Marrakech!
Nous ne manquerons pas de partager votre avis avec les équipes concernées.
Au plaisir de vous recevoir une autre fois parmi nous.
Cordialement,
Fanny Verhelle2 months ago on Google(Original)
Hôtel très propre, le personnel est serviable et souriant. Les chambres très spacieuses. Je vous recommande car en plus très bien placé à deux pas de la place.
(Translated by Google) Dear Fanny,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Chère Fanny,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Miriam Nietoa month ago on Google(Original)
Recomiendo mucho este hotel. La habitación muy bonita, limpia y con una vista a la mezquita inolvidable. Un diez en limpieza. Las instalaciones exteriores preciosas y según donde estés ofrece relax o un poco más de diversión. Las comidas muy buenas y variadas. Recomiendo probar el Restaurante Culinarium y el hammam. Ofrece muchas actividades. Nos ha gustado mucho la quedada de la puesta del sol. Todo el personal encantador. Nos están tratando muy, muy bien. Después del caos encantador de la medina, volver al hotel es todo un regalo ☺️ por cierto... Esta muy cerca de la medina.
Dear Miriam,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Berthonneau Constance4 months ago on GoogleVery clean hotel in general, very large well-kept garden, clean and pretty!
The back pool is quiet so pleasant for a moment of relaxation. …
Very clean hotel in general, very large well-kept garden, clean and pretty!
The back pool is quiet so pleasant for a moment of relaxation.
The downsides:
The jaccuzi empty and dirty when we arrived and that is not possible. It's as if we weren't expected. Thank you to the technical gentleman who came to help us fill it out.
In the rooms add enough to extend the towels!
The reception at the reception... So if the reception by Ayoub was very good the receptionists were not at all pleasant, cold, not smiling and not listening to your questions. The day of our departure the receptionist is wrong in the amount of our note instead of apologizing calmly. He gets angry asking us for money without explaining why. He ended up admitting that he had made a mistake.
Finally we were on the breakfast formula, what a mistake... As soon as we wanted a few things we were frowned upon as they were afraid that we would not pay. Each time there is a question of you not being all inclusive as you could not have a snack or a cocktail.
The worst ... paying water for us, water! It should be free for everyone. And the rest paying normal..
In short, things to improve to be worthy of a 4 star.
(Original)
Bien mais quelques points à améliorer.
Hôtel très propre en général, très grand jardin bien entretenu, propre et jolie !
La piscine du fond est au calme donc agréable pour un moment de détente.
Les bémols :
Le jaccuzi vide et sale à notre arrivé et ça ce n'est pas possible. C'est comme si on nous attendais pas. Merci au monsieur du technique qui est venu nous aidés à le remplir.
Dans les chambres rajouter de quoi étendre les serviettes de bains !
L'accueil à la réception... Alors si L'accueil par Ayoub était très bien les réceptionnistes n'était pas du tout agréable, froid, pas souriant et pas à l'écoute de tes questions. Le jour de notre départ le réceptionniste ce trompe dans le montant de notre note au lieu de s'excuser calmement. Il s'énerve en nous demandant de l'argent sans nous expliquer pourquoi..Il a finis par avoué qu'il avait fait une erreur.
Pour terminer nous étions en formule petit déjeuner, quel erreur... Des que nous voulions quelques choses nous étions mal vu comme ci ils avaient peur qu'on ne paie pas. À chaque fois là question vous n'êtes pas en all inclusive comme ci on ne pouvait pas consommer un goûter ou un cocktail.
Le pire ...l'eau payante pour nous, de l'eau ! Ça devrais être gratuit pour tout le monde. Et le reste payant normal..
Bref des choses à améliorer pour étre digne d'un 4 étoiles.
(Translated by Google) Dear Berthonneau,
Thank you for your review and for choosing our Tui Blue Medina Gardens unit as your resort location. The satisfaction of our customers is one of our top priorities and we are working hard to improve the quality of our service.
In response to your comment, let me clarify a few points:
The Jacuzzi: we have chosen to deliver the room with the empty jacuzzi obviously cleaned and disinfected and you are informed on your arrival of the procedure and you just have to contact the reception to send you a technician to fill it and you explain the mode of operation, something that has been done. I bring to your attention that we respect a strict hygiene protocol and that we are certified and audited monthly by a control office.
In the rooms next to the shower you have hooks to hang towels without forgetting the shelves under the sink which are used to store towels
Our staff is known for their kindness and courtesy, and if they asked you to pay an amount, this amount is relative to a paid consumption that you have consumed. And if one of our staff misbehaved, why didn't you ever report it to management?
Breakfast formula: I think you chose to opt for this formula and therefore you knew very well what it includes as a service when you made your reservation. The formula includes accommodation and breakfast only and all the other services are payable. We also offer the All-inclusive formula, why did you not opt for this formula? and even if afterwards you changed your mind, why didn't you pay the extra and buy the All Inclusive formula?
As far as water is concerned, be aware that our supplier charges us for water and as a result we are obliged to charge it to the customer, a common practice in all hotels in the world, even 4 and 5 star ones. So we do not understand the reason for your complaint on this subject.
Cordially,
(Original)
Cher Berthonneau,
Nous vous remercions pour votre commentaire et d’avoir choisi notre unité Tui Blue Medina Gardens comme lieu de votre villégiature. La satisfaction de nos clients est l’une de nos priorités absolue et nous travaillons d’arrache-pied pour améliorer la qualité de notre service.
En réponse à votre commentaire, permettez-moi de clarifier quelques points :
Le Jacuzzi : nous avons choisi de livrer la chambre avec le jacuzzi vide bien évidemment nettoyé et désinfecté et vous êtes informés à votre arrivée de la procédure et il qu’il vous suffit de contacter la réception pour vous envoyer un technicien pour le remplir et vous expliquer le mode de fonctionnement, chose qui a été faite. Je porte à votre connaissance que nous respectons un protocole d’hygiène stricte et que nous sommes certifiés et audités mensuellement par un bureau de contrôle.
Dans les chambres à côté de la douche vous avez des patères pour accrocher les serviettes sans oublier les étagères sous le lavabo qui servent à ranger les serviettes
Notre personnel est connu pour sa gentillesse et leur courtoisie, et s’il vous a demandé de payer un montant, ce montant est relatif à une consommation payante que vous avez consommé. Et si un de notre personnel s’est mal comporté, pourquoi vous ne l’avez jamais signalé à la direction ?
Formule petit déjeuner : je pense que vous avez choisi d’opter pour cette formule et donc vous saviez très bien ce qu’elle inclue comme service au moment quand vous avez effectué votre réservation. La formule comprend le logement et le petit déjeuner uniquement et tout le reste des services est payant. Nous offrons aussi la formule All-inclusive, pourquoi vous n’avez pas opté pour cette formule ? et même si après coup vous avez changé d’avis, pourquoi vous n’avez pas payé le supplément et acheté la formule Tout inclus ?
En ce qui concerne l’eau, sachez que notre fournisseur nous facture l’eau et du coup nous sommes obligés de la facturer au client, pratique courante dans tous les hôtels du monde même les 4 et les 5 étoiles. Donc on ne comprends pas la raison de votre réclamation à ce sujet.
Cordialement,
Anaelya3 months ago on GooglePool towel provided, as are shower products.
Some small repairs to be planned for the access ladders to the swimming pools.
(Original)
Très bel hôtel, bien situé (10 min à pieds de la place Djema El Fnaar). Personnel chaleureux. Au calme, surtout au niveau de la 2nde piscine qui est plus à l'abri. Beaucoup de choix au restaurant buffet.
Serviette pour la piscine fournie, tout comme les produits de douche.
Quelques petites réparations à prévoir pour les échelles d'accès aux piscines.
(Translated by Google) Dear Anaelya,
We greatly appreciate the time you have devoted to sharing your appreciation of our Medina Gardens Marrakech hotel.
We are very happy to read your comments on our service. These positive reviews encourage us to improve day by day.
For the access ladders to the swimming pools, our technical team ensures that all the accesses are in good condition in order to guarantee the safety of our dear holidaymakers, periodic checks are established in this regard.
We hope to welcome you back to our home soon.
Cordially.
(Original)
Chère Anaelya,
Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur notre hôtel Medina Gardens Marrakech.
Nous sommes très ravis de lire vos appréciations sur notre service. Ces avis positifs nous encouragent à nous améliorer jour après jour.
Pour les échelles d'accès aux piscines, notre équipe technique veille à ce que tous les accès soient en bon état afin de garantir la sécurité de nos chers vacanciers, des contrôles périodiques sont établis dans ce sens.
Nous espérons vous accueillir de nouveau chez nous dans pas très longtemps.
Cordialement.
Saba Edi2 weeks ago on Google(Original)
Da Marokko kein Visum an Iraner vergibt, was vorher von der Botschaft nicht kommuniziert wurde (!), konnte ich den Aufenthalt im Hotel nicht antreten. Ich würde also erwarten, dass das Hotel die Kosten zurückerstattet -- mehrmals angeschrieben herrschte jedoch auf deren Seite absolute Funkstille! Von einem Hotel erwarte ich, dass es sich um die Probleme der Gäste kümmert und sie nicht ignoriert oder abwatscht!
Dear Saba,
Thank you for choosing Medina Gardens Marrakech!
We would like to clarify some points for the sake of accuracy. Our reservations team did reply to you before posting your review, mentioning the hotel's conditions in relation to your booking which state that the hotel has the full right to charge the stay if the guest does not show up and explaining to you to contact your insurance regarding your non-issuance of visas. The hotel is far from being responsible for issuing visas and this should be checked with the relevant authorities. We are sorry for this situation beyond the control of the hotel.
Best regards,
Antonio Rusilloa month ago on GoogleThe glasses of the pool already yellowed and damaged that it was hard to drink from them.
It is not made for people who are used to cleaning.
The best its waiters and its staff, except the receptionists.
(Original)
Jamás vi unas cortinas tan sucias, tanto resto de suciedad bajo los muebles del baño, el espejo y la puerta del ascensor estabo manchada los tres días que estuvimos allí.
Los vasos de la piscina ya amarilleados y estropeados que daba cosa beber de ellos.
No está hecho para gente que está acostumbrada a la límpienza.
Lo mejor sus camareros y su personal, exceptuando los recepecionistas.
Dear Antonio,
We thank you for your comment and for choosing our Medina Gardens Marrakech as the location for your vacation. The satisfaction of our customers is one of our first priorities and we work hard to improve the quality of our service.
Concerning your remarks, we are surprised to read your appreciations on the cleanliness of the places, it is the first time that we receive this kind of remark, the hotel is dirty, it is enough to read the other comments to realize that it is not true. Moreover, we are a certified hotel in terms of health and safety and we are subject to a monthly control by an international company.
The staff service is among the most highly praised and appreciated all the time, you just have to read the other comments.
We don't pretend to be perfect, we accept criticism when it is constructive, which allows us to improve. But your comment does not reflect the reality at all.
We hope that you are well returned !
Best regards,
ACHRAF EL KHORASSANI5 months ago on GoogleAs I cannot answer your message, I modify mine and I bring you my answer.
02/06/2022, for more precision, I did not cancel my reservation, you advised me …
As I cannot answer your message, I modify mine and I bring you my answer.
02/06/2022, for more precision, I did not cancel my reservation, you advised me to do so and indeed you gave me a credit note but after having exchanged for more than 2 weeks with I specify responses from your aggressive booking assistant. and without the support of Booking you would never have made this credit because it was your starting position.
Regarding, your catering to our taste (group of 26 people) was average by comparing it with hotels of the same category. and it is our most absolute right and you do not have to oppose it, our will is just to warn Internet users likely to visit your hotel.
Drinks (Water...) are served at tables, but glasses filled halfway and call a server every 10 min. to serve when your restaurant is often full, it's very unpleasant. and if you don't know (glasses half full) that's your problem.
and I can confirm that the drinks served (coffee, cocktails ... are degeulase), latte served with cold milk, tea not ready in the morning and you have to wait 10 min (what do you say?)
You confirm that your manager asks us every day how you are doing. Totally FALSE and it is a Lie. The only pleasant person we must have met is RACHIDA, a super friendly receptionist, as well as a few waiters.
Regarding the check out, we do not need your clarification, I just confirm that the person asks at 11:45 am for the cards in a very unpleasant way.
and lately, I'm suggesting that you take a course in customer relations, you never treat a customer in bad faith.
Good luck
06/01/2022
Our adventure begins with this hotel via Booking, after having made a reservation date error, we contacted the hotel immediately (2 Min Chrono) to rectify the date, the lady from the reservation department recommended that we cancel completely and call her back. something we did without question. Surprise, when we call back, the same person changes his tone, unpleasant aggressive limit and confirms that the cancellation is without refund and you have to pay again. Small precision, we are a group of 26 people / 13 rooms reserved / paid 4400 EUR. After a week of very tense exchanges between booking and the hotel, which in very bad faith, because at first they absolutely didn't want to know anything, they agreed to give us a credit note.
On arrival, we were greeted by RACHIDA, a magnificent, kind and professional person. The hotel is finally pleasant, very well located. But All Inclusive to review. Average catering, however the drinks of very very poor quality, at breakfast, no tea (you have to wait 10min and not self-service, you have to ask each time), coffee (very poor quality soluble) with milk served with milk cold (Yes, cold is the instruction). So the coffee is really degelasse, no machine. But the Top is when you ask for water, or soft drink, you are served at the table in a glass that they half fill, because the direction of the management is not to leave a bottle of water in self-service (even if you are 26) and this is also valid for lunch and dinner.
The staff is nice, the rooms are very clean, nothing to say, the gym is also very good, shallow pool and lack of activity for an All Inclusive (Almost no activity).
For the check out;, very unpleasant person at the reception, who challenged us room by room in a way that lacks professionalism that the cards must be returned, immediately at 11:30 a.m., while the person in charge of our group been doing it.
That is all.
(Original)
02/02/20222
Comme je ne peux pas répondre à votre message, je modifie le mien et je vous apporte ma réponse.
02/06/2022 , pour plus de précision, je n'ai pas annulé ma réservation, vous m'avez conseiller de le faire et effectivement vous m'avez fait un avoir mais après avoir échangé pendant plus de 2 semaines avec je précise des réponses de votre assistante de réservation agressive. et sans l'appui de Booking vous n'auriez jamais fait cet avoir car c'été votre position de départ.
Concernant, votre restauration à notre goût (groupe de 26 personnes) été moyenne en la comparant avec des hôtel de la même catégorie. et c'est notre droit le plus absolu et vous n'avez pas à le contrarier, notre volonté est juste d'avertir des internautes susceptibles de visiter votre hôtel.
Les boissons (Eau...) sont servies à tables certe mais verres remplis à moitié et appeler un serveur toutes les 10 min. pour servir alors que votre restaurant est souvent plein, c'est très désagréable. et si vous n'êtes pas au courrant (verres remplis à moitié) c'est votre problème.
et je vous confirme que les boissons servies (Café, cocktails...sont dégeulase), café au laist servi avec du lait froid, du thé non prêt au matin et il faut attendre 10 min (vous en dites quoi ?)
Vous confirmez que votre directeur nous demande tous les jours comment ça va. Totalement FAUX et c'est un Mensonge. La seule personne agréable que nous avons du rencontrer est RACHIDA , un monsieur de l'accueil super sympa, quelques serveurs aussi.
Concernant le check out, nous n'avons pas besoins de vos précision, je confirme juste que la personne demande à 11h45 les cartes d'une façon trs désagréable.
et dernièrement, je vous propose d'aller faire des cours de relations clients, on ne traite jamais un client de mauvaise Foi.
Bon courage
01/06/2022
Notre aventure commence avec cet hôtel via Booking, après avoir fait une erreur de date de réservation, nous avons pris contact avec l hôtel tout de suite (2Min Chrono) pour rectifier la date, la dame du service réservation nous a recommandé d'annuler complètement et la rappeler. chose que nous avons fait sans se poser de question. Surprise, lors de notre rappel, la même personne change de ton, désagréable limite agressive et nous confirme que l'annulation est sans remboursement et il faut re payer. Petite précision, nous sommes un groupe de 26 personnes / 13 chambres réservées/ payée 4400 EUR. Après une semaine d'échanges très tendus entre booking et l'hôtel qui de très mauvaise foi, car au début il ne voulaient absolument rien savoir, ils ont accepté de nous faire un avoir.
A l'arrivée, nous étions accueilli par RACHIDA une personne magnifique, gentille et professionnelle. L'hôtel est finalement agréable, très bien bien situé. Mais All Inclusive à revoir. Restauration moyenne, cependant les boissons de très très mauvaise qualité, au petit déjeuner, pas de thé (faut patienter 10min et pas en libre service, faut demander à chaque fois), café (Soluble de très mauvaise qualité) au lait servi avec du lait froid (Oui, froid c'est la consigne). Alors, le café est vraiment dégelasse, pas de machine. Mais le Top c'est lorsque vous demandez de l'eau, ou boisson gazeuse, on vous sert à table dans un verre qu'ils remplissent à moitié, car la consigne de la direction est de ne pas laisser de bouteille d'eau en libre service (même si vous êtes 26) et cela est valable aussi pour le déjeuner et dîner.
Le personnel est gentil, les chambres sont bien propres rien à dire, la salle de sport est très bien aussi, piscine pas profonde et manque d'activité pour un All Inclusive (Quasiment aucune activité).
Pour le check out;, personne très désagréable à l'accueil, qui nous a interpellé chambre par chambre d'une façon qui manque de professionnalisme qu'il faut rendre les cartes, tout de suite à 11H30, alors que le responsable de notre groupe été entrain de le faire.
Voilà tout.
(Translated by Google) Mr Achraf El Khorassani,
Thank you for taking the time to leave us your review.
First of all, we remind you that your reservation was scheduled for April 8 to 10, 2022.
However, we would like to take the opportunity to clarify certain points for the sake of accuracy of information. We would like to inform you that you made an initial reservation from April 8 to 10 following this, you canceled the reservation because you made the wrong reservation dates and wanted to change dates (you initially wanted to have a reservation on April 11 and May 12). We recommended that you contact Booking for this change of dates, which is completely normal. Then you have chosen to book from May 27 to 29, something to which we proceed with a reservation at no additional cost and only using the initial amount paid. We therefore do not understand your reaction, which refers to our colleague as being "unpleasant and aggressive" when the process is very clear and everything has been done to satisfy you and respond to your requests. Our main objective is to guarantee an unforgettable moment in joy and good humor to our beloved customers and to accompany you from your reservation until your Check out. And that's what we've done!
Regarding the restoration, we are surprised to read your opinion, since it is a point that has always been praised by our customers. We have a well-studied cyclical menu to guarantee variety, quality and beautiful presentation. Our buffet offers a large choice of international dishes with a Moroccan corner for all meals.
Drinks are served at the table in accordance with our concept and there is no instruction from the Management to fill the glasses halfway. It is an All Inclusive, the customer can ask to be served as many times as he wishes. Also, you did not report anything during your stay, especially since our General Manager asked you if everything was fine every day. So to wait for your departure to leave such a notice when you have been completely satisfied throughout your stay, that can only prove your bad faith.
Concerning the check out it is before noon, the customer is informed at the time of the reservation and at the check-in and the main action of the check out is to return the cards! It is therefore quite normal that we ask you to return them to us.
(Original)
Monsieur Achraf El Khorassani,
Merci d'avoir pris le temps de nous laisser votre avis.
Tout d'abord, nous vous rappelons que votre réservation était prévue du 8 au 10 avril 2022.
Nous souhaitons toutefois saisir l'occasion pour clarifier certains points par simple souci d'exactitude des informations. Nous tenons à vous informer que vous avez effectué une réservation initiale du 8 au 10 avril suite à ça, vous avez annulé la réservation car vous vous êtes trompés de dates de réservation et que souhaitiez changer de dates (vous souhaitiez initialement avoir une réservation les 11 et 12 mai). Nous vous avons recommandé de contacter Booking pour ce changement de dates, ce qui est tout à fait normal. Ensuite, vous avez choisi de réserver du 27 au 29 mai, chose à laquelle, nous avons procéder à une réservation sans frais supplémentaires et uniquement en utilisant le montant initial payé. Nous ne comprenons donc pas votre réaction qui évoque notre collègue comme étant « désagréable et agressive » alors que la démarche est très claire et que tout a été fait pour vous satisfaire et répondre à vos demandes. Notre objectif principal est de garantir un moment inoubliable dans la joie et la bonne humeur à nos clients bien-aimés et vous accompagner depuis votre réservation jusqu’à votre Check out. Et c’est ce que nous avons fait!
Pour ce qui concerne la restauration, nous sommes surpris de lire votre avis, vu que c’est un point qui a été toujours loué de la part de nos clients. Nous avons un menu cyclique bien étudié pour garantir variété, qualité et belle présentation. Notre buffet offre un grand choix de plats internationaux avec un coin marocain pour tous les repas.
Les boissons sont servies à table conformément à notre concept et il n’y a aucune consigne de la part de la Direction pour emplir les verres à moitié. C’est un All Inclusive, le client peut demander d’être servi autant de fois qu’il désire. Aussi, vous n’avez rien reporté lors de votre séjour, d’autant plus que notre Directeur Général vous demandait si tout allait bien tous les jours. Donc pour attendre votre départ pour laisser un avis pareil alors que vous avez été totalement satisfait tout au long de votre séjour, ça ne peut prouver que votre mauvaise foi.
Concernant le check out c’est avant midi, le client en est informé au moment de la réservation et au check-in et l’action principale du check out c’est bien de rendre les cartes ! C’est donc tout à fait normal qu’on vous demande de nous les rendre.
Ananthia Hervéa month ago on GoogleThe restaurant is very busy
Our server prefers Amine Labizy always smiling …
The restaurant is very busy
Our server prefers Amine Labizy always smiling
The pool bar always a warm welcome and smiling by Rafi MUstapha
Thank you also to the maid who are always very careful with us
Good place to remember
(Original)
Super accueil
Le restaurant est très achalandé
Notre serveur préfère Amine Labizy toujours souriant
Le bar de la piscine toujours un bel accueil et souriant par Rafi MUstapha
Merci également au femme de chambre qui sont toujours au petit soin avec nous
Bonne abresse à retenir
(Translated by Google) Dear Ananthia,
Thank you for choosing to stay at Medina Gardens Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Cher(e) Ananthia,
Merci d'avoir choisi de séjourner au Medina Gardens Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
Patricia Raviera month ago on Google(Original)
Un hôtel idéalement placé, proche de nombreux points d intérêts. Mention très très bien au restaurant, et aux personnels gentils, disponibles, rien à dire (merci à Fatima, et au chef cuistot)
(Translated by Google) Dear Patricia,
Thank you for choosing to stay at Medina Gardens Marrakech!
Thank you for your kind positive feedback.
We are very happy to read that you enjoyed your stay at our hotel and we will not fail to congratulate the staff mentioned. We are delighted to know that our dear customers had a very good stay. These positive reviews encourage us to improve day by day.
Looking forward to seeing you again soon.
(Original)
Chère Patricia,
Merci d'avoir choisi de séjourner au Medina Gardens Marrakech !
Nous vous remercions pour votre aimable retour positif.
Nous sommes très heureux de lire que vous avez aimé votre séjour au sein de notre hôtel et nous ne manquerons pas de féliciter le personnel mentionné. Nous nous réjouissons de savoir que nos chers clients ont passé de très bons séjours. Ces avis positifs nous encouragent à nous améliorer jour après jour.
Au plaisir de vous revoir prochainement.
Ingrid LABORIE3 months ago on GoogleThe All inclusive is great, we don't worry about anything.
The employees are extremely kind. …
The All inclusive is great, we don't worry about anything.
The employees are extremely kind.
(Original)
Super hôtel, bien situé.
Le All inclusive est top, on ne se soucie de rien.
Les employés sont d'une extrême gentillesse.
(Translated by Google) Dear Ingrid,
Thank you for choosing Medina Gardens Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Chère Ingrid,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
LOUAH Hamzaa month ago on Google(Original)
Pas digne d'un All In .horaire d'ouverture du restaurant bcp du supplément bagagiste impolie mal éduqué la seule étoile brillante était Mr Said Barman durant la Nuit..ange sur terre...Hôtel pour les étrangers
(Translated by Google) Dear Hamza,
Thank you for choosing to stay at Medina Gardens Marrakech!
Thank you for taking your time to write to us. We are saddened to know that your stay did not meet your expectations despite the efforts made by our teams to satisfy you as best as possible, while the majority of our customers attest to having spent pleasant moments there. However, we do not understand the point in relation to supplements knowing that everything is included in the price, namely all meals & drinks except: luxury alcohols, Chicha, Spa and laundry. We receive only good feedback on our reception staff describing them as being very welcoming and always attentive to your needs. We offer our sincere apologies if you had this impression, the intention was certainly not there. Thank you for your lovely words regarding Mr. Said, we will be sure to share your appreciation with him.
Looking forward to welcoming you another time among us for a better experience.
We hope you got home safely!
Cordially,
(Original)
Cher Hamza,
Merci d'avoir choisi de séjourner au Medina Gardens Marrakech !
Merci d'avoir pris de votre temps pour nous écrire. Nous sommes peinés de savoir que votre séjour n'était pas à la hauteur de vos attentes malgré les efforts déployés par nos équipes pour vous satisfaire au mieux tandis que la majorité de nos clients attestent y avoir passé d'agréables moments. Toutefois nous ne comprenons pas le point par rapport aux suppléments sachant que tout est inclus dans le tarif à savoir tous les repas & boissons sauf: les alcools de luxe, la Chicha, le Spa et la blanchisserie. Nous recevons que des bons retours sur notre staff de la réception en les décrivant comme étant très accueillants et toujours à l'écoute de vos besoins. Nous vous présentons nos sincères excuses si vous avez eu cette impression, l’intention n’y était certainement pas. Merci pour vos jolis mots concernant M. Said, nous ne manquerons pas de partager votre appréciation avec lui.
Au plaisir de vous accueillir une autre fois parmi nous pour une meilleure expérience.
Nous espérons que vous êtes bien rentrés !
Cordialement,
laurence desfarges4 days ago on Google(Original)
Le départ arrive, séjour magique. Un énorme merci à Amine (notre serveur à tous nos repas) pour sa gentillesse et sa disponibilité..
(Translated by Google) Dear Laurence,
We thank you very much for your kind review.
We are delighted to hear that you had a great stay at Medina Gardens Marrakech!
We will not fail to share your opinion with the teams concerned.
Looking forward to welcoming you again among us.
(Original)
Cher(e) Laurence,
Nous vous remercions infiniment pour votre aimable avis.
Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au Medina Gardens Marrakech !
Nous ne manquerons pas de partager votre avis avec les équipes concernées.
Au plaisir de vous recevoir une autre fois parmi nous.
B7 months ago on GoogleCorrect room service.
Waiters and waitresses very pleasant and smiling. Courteous and professional. …
Correct room service.
Waiters and waitresses very pleasant and smiling. Courteous and professional.
On the other hand, the desserts are industrial and of poor quality. Often the same ones offered.
The food is often tasteless and again of poor quality.
The mattress is way too firm.
The hotel and the lounges are pretty.
Great location.
Other downsides "seeing the "director or manager" with his hands behind his back every day morning, noon and evening, monitoring the employees, especially in the restaurant, is unbearable and lacks discretion. His static Station is visually painful.
(Original)
Chambre assez grande.
Service d'étage correcte.
Serveurs et serveuses très agréables et souriants. Courtois et professionnels.
En revanche les desserts sont industriels et de mauvaise qualité. Souvent les mêmes proposés.
La nourriture est souvent insipide et la encore de qualité médiocre.
Le matelas est beaucoup trop ferme.
L'hôtel et les salons sont jolis.
Très bien situé.
Autres bémol " voir tous les jours matin midi et soir le "directeur ou responsable" les mains derrière le dos, surveiller les employés notamment du restaurant est insupportable et manque de discrétion. Sa Station statique est visuellement pénible.
(Translated by Google) Dear B,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your opinion of our hotel and staff.
We are sorry to read that your stay at the Aqua Mirage did not meet your expectations despite the efforts made by our teams to satisfy you as best as possible.
On the other hand, we take note of your remarks and will try, as usual, to improve ourselves.
Cordially,
(Original)
Cher(e) B,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis envers notre hôtel et personnel.
Nous sommes peinés de lire que votre séjour à l'Aqua Mirage n'était pas à la hauteur de vos attentes malgré les efforts déployés par nos équipes pour vous satisfaire au mieux.
En revanche, nous prenons note de vos remarques et essaierons, comme à notre habitude, de nous améliorer.
Cordialement,
Didier Appleton4 weeks ago on Google(Original)
L'hôtel nous a autorisé à faire une visite, leiu magique avec un parc magnifique, le restaurant nous semble d'une grande qualité
(Translated by Google) Dear Didier,
We are delighted to know that you liked our hotel, and that you enjoyed your moments of visit. We will be delighted to welcome you among us soon in order to take full advantage of our various services. Do not hesitate to download our BLUE App, available on App Store and Play Store for more information on our different programs.
Cordially,
(Original)
Cher Didier,
Nous sommes ravis de savoir que notre hôtel vous a plu, et que vous avez apprécié vos instants de visite. Nous serons ravis de vous accueillir parmi nous dans pas longtemps afin de profiter pleinement de nos différents services. N'hésitez pas à télécharger notre application BLUE App, disponible sur App Store et Play Store pour plus d'informations sur nos différents programmes.
Cordialement,
johana verbrugge8 months ago on Google(Original)
Séjour parfait!! Vraiment rien a dire! Autant sur l’hôtel avec une vue et un jardin magnifique, une piscine chauffée. Le service est au top toujours bien accueilli et un personnel à l’écoute et souriant. La nourriture est varié et très bonne. Des animations et thèmes tous les jours. Très bien situé à la Médina avec les taxis en sortant de l’hôtel. Hâte d’y retourner !!!
(Translated by Google) Dear Johanna,
Thank you for choosing Medina Gardens Marrakech! We thank you very much for your kind review.
We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Chère Johana,
Merci d'avoir choisi le Medina Gardens Marrakech ! Nous vous remercions infiniment pour votre aimable avis.
Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
Rachel Claperon5 months ago on Google(Original)
Super hotel, idealement situé aux portes de la Médina. La suite étaient spacieuse et lumineuse. L'hotel est très bien tenu, propre et calme. On voit que le personnel est là pour votre confort, disponible, extrement gentil et souriant. L'hotel est doté de deux piscines, une avec animation et une autre au fond du parc entouré des jardins de détente beaucoup plus calme. L'hotel est bien insonorisé. Les petits déjeuners excellents. Nous reviendrons.
(Translated by Google) Dear Rachel,
Thank you for choosing Medina Gardens Marrakech!
We thank you for taking your time to share your opinion and for your kind words towards our hotel.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
(Original)
Cher(e) Rachel,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
VALERIE H (Val007)6 months ago on GoogleGardens maintained with great care. …
Gardens maintained with great care.
3 swimming pools and many deckchairs. Beach towels given to the swimming pool.
Spacious bedroom
All inclusive perfect 👍 because the meals are of quality and of surprising quality choice!!
(Original)
Cet hôtel a un emplacement idéal au centre de la Mefina et jouxtant l’hôtel Barrière Fouquet’s.
Jardins entretenus avec grand soin.
3 piscines et de nombreux transats. Serviettes de plage remis à la piscine.
Chambre spacieuse
All inclusive parfait 👍 car les repas sont de qualité et de choix surprenant qualitatif !!
(Translated by Google) Dear Valerie,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your detailed review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Chère Valérie,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis détaillé et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Sarah s6 months ago on Google* Location of the hotel, 10 minutes walk from the Jemaa el Fna square and the "modern" side of the city. …
* Location of the hotel, 10 minutes walk from the Jemaa el Fna square and the "modern" side of the city.
* Spacious, aesthetic and clean jacuzzi standard room, towels changed daily.
* Friendly, smiling and available staff.
Negative points :
* No air conditioning in mid-late March, when on arrival the room was a furnace (it calmed down the following days).
* The sink was clogged as soon as we arrived, we contacted reception and a technician came to unclog it. The next day the sink was clogged again although there was no hair or anything else that could have clogged the sink in the meantime.
* Request to start the jacuzzi, the staff arrived to initiate the washing cycle on the 2nd day of our arrival, at our request (this should have automatically been done from the first day). Then, each following day, in order to trigger the arrival of water from the jacuzzi, it is necessary to contact the reception so that the technician appears at least 30 minutes later, so we are wasting time.
* The breakfast was passable, hygiene level no cup to use jams / honey, directly on the plate therefore potentially in contact with other foods.
The only juice available is orange juice that has a chemical taste of diluted orange juice, not at all a taste of 100% orange juice.
At the tables, there are not systematically paper or cloth napkins available, you have to ask for them, the same for the water which is served glass by glass on request, no bottle or carafe available at the self-service level.
*Although the room cleaning request sign was dropped off at 9:15am on the 2nd day, at 2pm the room was still not cleaned.
In conclusion, it is a clean hotel whose location is very convenient, but whose services are certainly not worth a 4 star.
(Original)
Points positifs :
* Localisation de l'hôtel, à 10 minutes à pied de la place Jemaa el Fna et du côté "moderne" de la ville.
* Chambre standard jacuzzi spacieuse, esthétique et propre, serviettes changées quotidiennement.
* Personnel aimable, souriant et disponible.
Points négatifs :
* Pas de climatisation à la mi-fin mars, alors que dès l'arrivée la chambre était une fournaise (ça s'est calmé les jours suivants).
* La lavabo était bouché dès notre arrivée, nous avons contacté l'accueil et un technicien est venu le déboucher. Le lendemain le lavabo était de nouveau bouché alors qu'il n'y avait ni cheveux ni autre chose pouvant avoir bouché le lavabo entre temps.
* Demande de mise en fonctionnement du jacuzzi, le personnel est arrivé pour initier le cycle de lavage le 2ème jour de notre arrivée, à notre demande (cela aurait du automatiquement être fait dès le premier jour). Ensuite, chaque jour suivant, afin d'enclencher l'arrivée d'eau du jacuzzi, il faut contacter l'accueil pour que le technicien se présente au moins 30 minutes plus tard, donc nous perdons du temps.
* Le petit-déjeuner était passable, niveau hygiène pas de coupelle pour se servir de confitures/miel, directement dans l'assiette donc potentiellement au contact d'autres aliments.
Le seul jus disponible est du jus d'orange ayant un goût chimique de jus d'orange dilué, pas du tout un goût de jus 100% orange.
Au niveau des tables, il n'y a pas systématiquement de serviettes en papier ou tissu mises à disposition, il faut en réclamer, de même pour l'eau qui est servie verre par verre à la demande, pas de bouteille ou carafe disponible au niveau du self-service.
* Bien que la pancarte de demande de nettoyage de la chambre ait été déposée à 9h15 le 2ème jour, à 14h la chambre n'était toujours pas nettoyée.
En conclusion, c'est un hôtel propre dont la localisation est très pratique, mais dont les services ne valent sûrement pas un 4 étoiles.
Dear Sarah,
We are saddened to read that your stay at the Medina Gardens Marrakech was not up to your expectations despite the efforts made by our teams to satisfy you as much as possible. We hope you have enjoyed it a little at least. Most of our guests loved their holiday at our hotel, but of course, it is impossible to please everyone.
We take note of your remark and will try, as usual, to improve.
We hope you got home well.
Warm regards.
Catherine Février4 months ago on GoogleThe staff is adorable, Yassir waiter outside, his manager without forgetting the …
The staff is adorable, Yassir waiter outside, his manager without forgetting the manager of the bar Mohamed who prepared an excellent cocktail for us..
Hotel advised would have for its decor than for its staff..
Thank you to all this team..
(Original)
Nous venons de séjourner une semaine dans cet hôtel... excellent séjour...nous y reviendrons ..
Le personnel est adorable, Yassir serveur a l'extérieur, son responsable sans oublier le responsable du bar Mohamed qui nous a préparé un excellent cocktail..
Hôtel a conseillé aurait pour son décor que pour son personnel..
Merci à toute cette équipe..
(Translated by Google) Dear Katherine,
Thank you for choosing Medina Gardens Marrakech!
We thank you for taking your time to share your detailed review and for your kind words towards our hotel and staff especially for Yassir and Mohamed.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon with us again,
(Original)
Chère Catherine,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis détaillé et pour vos belles paroles envers notre hôtel et personnel spécialement pour Yassir et Mohamed.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous,
isabelle LAUBERTHE5 months ago on Google(Original)
Pour moi, ce fut des vacances de rêve! Cadre idyllique, suite incroyable, propreté excellente, personnel adorable et efficace et la direction ainsi que Rachida ont été merveilleux! je suis en fauteuil roulant et vivre autant de bonheurs par jour, c'est un trésor! Choukrane
(Translated by Google) Dear Isabelle,
Thank you for choosing Medina Gardens Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Chère Isabelle,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
Brunoa week ago on GoogleI booked with you for the end of November 2022 and there is an error in your reservation, I sent you emails no answer I called this morning and it doesn't pick …
I booked with you for the end of November 2022 and there is an error in your reservation, I sent you emails no answer I called this morning and it doesn't pick up.... It scares me! !
(Original)
Bonjour
J ai réservé chez vous pour la fin du mois de novembre 2022 et il y a une erreur dans votre réservation, je vous ai envoyé des mails aucune réponse j ai appelé ce matin et ça ne décroche pas.... Ça me fais peur !!
(Translated by Google) Dear Bruno,
Thank you for choosing Medina Gardens Marrakech!
A response has been sent to your email address.
Looking forward to the pleasure of welcoming you to Medina Gardens Marrakech!
Cordially,
(Original)
Cher Bruno,
Merci d'avoir choisi Medina Gardens Marrakech !
Une réponse vous a été envoyée sur votre adresse mail.
Dans l'attente du plaisir de vous accueillir au Medina Gardens Marrakech !
Cordialement,
Anis Chaoui5 months ago on Google(Original)
Incroyable séjour, bonne chambre, les cocktails sont très bons, petit bémol vous ne pouvez pas apportez à manger dans l'enceinte de l'hôtel donc si vous avez un petit creux vers 2h du matin vous devez vous débrouillez a part ça le buffet est très bon, de plus cette hôtel est interdis au moins de 16 ans ce qui rends le séjour tout de suite plus agréable.
(Translated by Google) Dear TITANS FAMILY,
Thank you for choosing Medina Gardens Marrakech!
We thank you for taking your time to share your opinion and for your kind words towards our hotel.
We are delighted to learn that you had a pleasant stay and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
(Original)
Chère TITANS FAMILY,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
infinity gaming6 months ago on GoogleSmiling and attentive staff
Spacious and renovated rooms …
Smiling and attentive staff
Spacious and renovated rooms
However
the food is too European and there is too little Moroccan food at the buffet (which is still very good)
The hotel is mainly occupied by English people who don't speak but shout Lee all the time while drinking non stop.
And the spa is to be avoided
To recommend
(Original)
Un hôtel idéalement placé pour visiter Marrakech
Du personnel souriant et à l'écoute
Des chambres spacieuses et rénovée
Cependant
la nourriture est trop européenne et il y a trop peu de nourriture marocaine au buffet ( qui est tout de même très bon)
L'hôtel est principalement occupé par des anglais qui ne parlent pas mais crient tout Lee temps en buvant non stop.
Et le spa est à éviter
A recommander
(Translated by Google) Dear Infinity,
We greatly appreciate the time you have devoted to sharing your appreciation of our Medina Gardens Marrakech hotel.
We are delighted to read your comments on our service. On the other hand, we take note of your remarks and will try, as usual, to improve ourselves.
We hope to welcome you back to our home soon.
Cordially,
(Original)
Cher Infinity,
Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur notre hôtel Medina Gardens Marrakech.
Nous sommes ravis de lire vos appréciations sur notre service. En revanche, nous prenons note de vos remarques et essaierons, comme à notre habitude, de nous améliorer.
Nous espérons vous accueillir de nouveau chez nous dans pas très longtemps.
Cordialement,
lucie lenoan4 months ago on Google(Original)
Un hôtel et un personnel accueillants et très serviables, inutile d'apporter gel douche, shampoing lait corporel, l hotel vous prevoit le tout toujours aux petits soins que se soit le Monsieur des serviettes,le Monsieur du bar de la piscine avec beaucoup d humour
(Translated by Google) Dear Lucia,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your positive review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
We will not fail to share your nice compliments to our colleagues concerned.
Thank you again for your generous appreciation.
We hope you got home safely.
Cordially,
(Original)
Chère Lucie,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis positif et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Nous ne manquerons pas de partager vos jolis compliments envers nos collègues concernés.
Merci encore pour votre généreuse appréciation.
Nous espérons que vous êtes bien rentrés.
Cordialement,
Muriel Musumeccia month ago on GoogleVery professional and dedicated hotel staff
We will come back with great pleasure. …
Very professional and dedicated hotel staff
We will come back with great pleasure.
LAURENT Muriel Musumecci
(Original)
Hotel très bien tenue et très agréable
Personnel de l'hôtel très professionnel et très dévoué
Nous y reviendrons avec beaucoup de plaisir
LAURENT Muriel Musumecci
(Translated by Google) Dear Muriel,
Thank you for choosing to stay at Medina Gardens Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Cher(e) Muriel,
Merci d'avoir choisi de séjourner au Medina Gardens Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
johana Navarro4 months ago on Google(Original)
El hotel bien , comida bien , pero el servicio deja que desear y si eres español el trato no es bueno al menos mi experiencia
Dear Johana,
Thank you for choosing the Medina Gardens Marrakech!
We are delighted to hear that you enjoyed the food and the service. We sincerely apologize if you had this impression regarding your review, it was certainly not intended. We receive travellers of different nationalities and regions everyday and our main goal is to guarantee an unforgettable time in a good mood to all our beloved guests.
We hope to have the opportunity to see you again among us, for a better experience.
Best regards,
Ahmed EN NAJARY10 months ago on GoogleI confirm my opinion and add that the establishment is very clean with a wonderful staff (without exception). …
I confirm my opinion and add that the establishment is very clean with a wonderful staff (without exception).
The location allows you to visit the medina and its monuments and high places without moving the car.
The meals served are well cooked.
The hotel has 2 swimming pools and a very well maintained garden.
(Original)
Ça vaut le détour.
Je confirme mon avis et ajoute que l'établissement est très propre avec un personnel(sans exception) formidable.
L'emplacement permet la visite de la médina et ses monuments et hauts lieux sans bouger la voiture.
Les repas servis sont bien cuisinés.
L'hôtel est doté de 2 piscines et un jardin très bien entretenu.
(Translated by Google) Dear Ahmed,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Cher Ahmed,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Reno Bordo11 months ago on GoogleThe "all inclusive" formula is very advantageous, the meals offered are varied and very well cooked, mixing local flavors and others more Western. The desserts are particularly delicious!
The staff are attentive and always ready to help and advise and thus ensure that you can have a stay that is both pleasant and relaxing, with your toes fan-shaped by the pool!
(Original)
Cet hôtel à taille humaine (moins de 300 chambres) est situé au cœur de la Médina et permet de découvrir la belle Marrakech à pied. L’hôtel est très bien équipé, décoré avec goût, il dispose de deux piscines dont une qui est chauffée, et il est organisé autour d’un magnifique jardin très agréable et entretenu avec soin.
La formule « all inclusive » est très avantageuse, les repas proposés sont variés et très bien cuisinés, mêlant saveurs locales et d’autres plus occidentales. Les desserts sont particulièrement délicieux !
Le personnel est aux petits soins et toujours prêt à aider et conseiller et ainsi faire que l’on puisse passer un séjour à la fois agréable et reposant, les doigts de pieds en éventail au bord de la piscine !
(Translated by Google) Dear Client),
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking the time to share your detailed review and for your kind words to our hotel and staff.
We are delighted to hear that you had a pleasant stay at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
Thanks again for your generous appreciation.
We look forward to seeing you again soon.
Cordially.
(Original)
Cher(e) client(e),
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis détaillé et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Mélanie DUBOIS7 months ago on GoogleTwo swimming pools, one of which is heated according to the season, tickets …
Two swimming pools, one of which is heated according to the season, tickets provided on arrival for towels.
The gardens are beautiful with a sweet smell of orange blossom.
The rooms are perfect and impeccably clean, thanks to Sonia.
The strong point is the catering, meals at the top and varied buffets, thank you very much to chef Said for his kindness and his culinary advice.
The spa is very nice, I had a massage there.
We recommend this hotel and we will come back with great pleasure.
(Original)
Très bel hôtel situé à deux pas de la place Jema El-Fna où vous pouvez vous rendre à pieds.
Deux piscines dont 1 chauffée selon la saison, tickets fournis à l arrivée pour les serviettes.
Les jardins sont magnifiques avec une douce odeur de fleur d' oranger.
Les chambres sont parfaites et d une propreté irréprochable, merci à Sonia.
Le point fort est la restauration, repas au top et buffets variés, merci beaucoup au chef Said pour sa gentillesse et ses conseils culinaires.
Le spa est très agréable, j y ai effectué un massage.
Nous conseillons cet hôtel et nous y reviendrons avec grand plaisir.
(Translated by Google) Dear Melanie,
We greatly appreciate the time you have devoted to sharing your appreciation of our Medina Gardens Marrakech hotel.
We are very happy to read your comments on our service. These positive reviews encourage us to improve day by day.
We hope to welcome you back to our home soon.
Cordially.
(Original)
Chère Mélanie,
Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur notre hôtel Medina Gardens Marrakech.
Nous sommes très ravis de lire vos appréciations sur notre service. Ces avis positifs nous encouragent à nous améliorer jour après jour.
Nous espérons vous accueillir de nouveau chez nous dans pas très longtemps.
Cordialement.
celine crevesy7 months ago on GoogleThis hotel recommended by our adorable private driver saved our stay in Marrakech, and we are happy to have discovered this beautiful, very professional and caring team. A little nod to the young Sarah at the reception who is adorable…
an establishment with so many qualities that we are happy that fate brought us there… we will be back soon and this time it will not be by chance.
Good luck to all and thank you again for your welcome.
(Original)
Séjour du 2 au 5 mars 2022 en couple… l’équipe de ce magnifique hôtel nous a accueilli suite à un gros problème de réservation avec Last Minute !
Cet hôtel conseillé par notre adorable chauffeur privé a sauvé notre séjour à Marrakech, et nous sommes heureux d’avoir découvert cette belle équipe très professionnelle et attentionnée. Un petit clin d’œil à la jeune Sarah de l’accueil qui est adorable…
un établissement avec tant de qualités que nous sommes heureux que le destin nous y ait amenés… nous reviendrons bientôt et cette fois ce ne sera pas un hasard.
Bonne continuation à tous et merci encore pour votre accueil.
(Translated by Google) Dear Celine,
We greatly appreciate the time you have devoted to sharing your appreciation of our Medina Gardens Marrakech hotel.
We are very happy to read your comments on our service. These positive reviews encourage us to improve day by day.
Looking forward to welcoming you back to us soon.
Cordially.
(Original)
Chère Céline,
Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur notre hôtel Medina Gardens Marrakech.
Nous sommes très ravis de lire vos appréciations sur notre service. Ces avis positifs nous encouragent à nous améliorer jour après jour.
Au plaisir de vous accueillir de nouveau chez nous dans pas très longtemps.
Cordialement.
Nadia Loumani7 months ago on GoogleWe will come back!
(Original)
Exceptionnel, personnel d'une gentillesse et serviabilité incroyable. J'ai eu des soucis de réservation avec Agoda, néanmoins l'hôtel s'est démené pour me trouver une solution bien que cela ne leur incombait pas. Les repas sont d'une qualité et variété incomparables. Merci beaucoup pour nous avoir embelli notre séjour à Marrakech. L'hôtel un vrai petit paradis au cœur de la medina et proche des principaux points d'intérêt.
Nous y reviendrons!
(Translated by Google) Dear Nadia,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your detailed review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Chère Nadia,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis détaillé et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Rosa Maria Morales3 months ago on GoogleThe only bad thing that no one speaks Spanish. …
The only bad thing that no one speaks Spanish.
(Original)
inmejorable hotel, personal muy amable, comida buenísima.
Lo único malo que nadie habla español.
Dear Rosa,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
CHRISTELLE DELAVAUDa year ago on GoogleThe hotel is quiet and the garden is just beautiful. The staff is at your …
The hotel is quiet and the garden is just beautiful. The staff is at your disposal and meets your expectations. A big thank you to Soukaina, always smiling and welcoming, on the restaurant terrace.
Very clean room.
We highly recommend.
(Original)
Nous avons passé un séjour Très Agréable dans cet hôtel idéalement situé .
L’hôtel est calme et le jardin est juste magnifique. Le personnel est à votre écoute et répond à vos attentes. Un grand merci à Soukaina, toujours souriante et accueillante, sur la terrasse du restaurant.
Chambre très propre.
Nous recommandons vivement.
(Translated by Google) Dear Christelle,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Looking forward to seeing you again with us very soon.
Cordially.
(Original)
Chère Christelle,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour nous écrire et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
ludovic v.6 months ago on Google(Original)
Super hôtel magnifique accueil très agréable restaurant vraiment sympa des petits déjeuners à volonté ,très propre Je vous recommande absolument de faire les massages les filles sont fantastiques le personnel est adorable Pour les amis artisans comme moi ne regardez pas les finitions vous allez mourir de rire
(Translated by Google) Dear Ludovic,
Thank you for choosing Medina Gardens Marrakech!
We are delighted to hear that you liked our hotel and hope that you had a pleasant stay.
Looking forward to seeing you back with us soon.
Cordially.
(Original)
Cher Ludovic,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous sommes ravis d'apprendre que notre hôtel vous a plu et espérons que vous y avez passé un agréable séjour.
Au plaisir de vous revoir parmi nous bientôt.
Cordialement.
véronique Dhenina month ago on Google(Original)
J ai beaucoup aimé hotel calme et confortable et très prêt du centre!
(Translated by Google) Dear Veronica,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Looking forward to welcoming you another time at Medina Gardens Marrakech!
Cordially.
(Original)
Cher(e) véronique,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous accueillir une autre fois au Medina Gardens Marrakech !
Cordialement.
benchekroun najib5 months ago on GoogleThanks to the whole team for their professionalism. . …
Thanks to the whole team for their professionalism. .
(Original)
Hôtel toujours au top à tous les niveaux (infrastructure ,accueil, propreté, service...) séjour du 2 mai au 7 mai 2022
Merci à toute l'équipe pour son professionnalisme. .
(Translated by Google) Dear Najib,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Cher Najib,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
thibault deltour2 months ago on Google(Original)
Vraiment bien! Emplacement idéal, nourriture au top et chambre spacieuse.personel agréable.
(Translated by Google) Dear Customer,
Thank you for choosing to stay at Medina Gardens Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Cher client,
Merci d'avoir choisi de séjourner au sein du Medina Gardens Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
jose manuel gonzalez cuesta5 months ago on Google(Original)
Sitio muy recomendable, muy cerquita de la plaza, todo muy limpio, la comida muy variada y con un personal encantador…… especialmente la chica que nos solia atender en la comida y las cenas encantadora y atenta con nosotros, creo que se llama Houda Hamdoune!! Volveremos seguro
Dear Jose,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Jonathan TUBIANAa year ago on GoogleThey were able to adapt quickly to our requests without the slightest …
They were able to adapt quickly to our requests without the slightest difficulty.
We even got upgraded to the balcony room.
The meal was great.
I highly recommend this hotel
(Original)
Tout à été parfait. Un grand merci pour leur gentillesse et leur disponibilité.
Ils ont su s'adapter rapidement à nos demandes sans la moindre difficulté.
Nous avons même été surclassé au niveau de la chambre avec balcon.
Le repas était top.
Je vous recommande fortement cet hôtel
(Translated by Google) Dear Jonathan,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us.
We are delighted to learn that you spent pleasant moments in our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Looking forward to seeing you again with us very soon.
Cordially.
(Original)
Cher Jonathan,
Merci d'avoir choisi le Medina Gardens Marrakech!
Nous vous remercions d'avoir pris de votre temps pour nous écrire.
Nous sommes ravis d'apprendre que vous avez passé d'agréables moments au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Dans le plaisir de vous revoir parmi nous très prochainement.
Cordialement.
Christine Boonaerta year ago on Google(Original)
Avons passé un séjour du 12 au 19 Octobre 2021. Un grand bravo à tout votre personnel ( ménage, serveurs , cuisine , réception etc...) Que du bonheur de passer un agréable séjour dans votre hôtel. La restauration est excellente et diversifiée. Un petit bémol, le non respect de porter une tenue habillée le soir au restaurant (short et tongs à bannir). Ne changez rien , bonne continuation. A refaire
(Translated by Google) Dear Christina,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
On the other hand, we take good note of your remark and will try, as usual, to improve ourselves.
Looking forward to seeing you again with us very soon.
Cordially.
(Original)
Chère Christine,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour nous écrire et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
En revanche, nous prenons bonne note de votre remarque et essaierons, comme à notre habitude, de nous améliorer.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
valérie dominicia year ago on GoogleSmall flat in the animation, exclusively English speaking. …
Small flat in the animation, exclusively English speaking.
Perfect food good and varied.
On the other hand, at the Covid test level, the center that came to the hotel was closed, no information was transmitted to the customers. So, we went to another center and we lost half a day (5 hours of waiting).
Also, the day of departure on 8/9 at 6 am to pay for the massage done the day before. The two CB devices were not working and the staff told us that we have no more money in our account 😂.
We had to go quickly to a distributor and there, as luck would have it, it worked.
We almost missed our plane because of this incident which I think is important to report and which spoiled the final score.
Don't wait to pay your fees at the last minute.
(Original)
Très bon séjour du 26/07 au 9/08/2021, le personnel très souriant et très agréable.
Petit bémol au niveau de l’animation, exclusivement anglophone.
La nourriture parfaite bonne et variée.
Par contre, au niveau test Covid, le centre qui se déplaçait à l’hôtel était fermé, aucune information a été transmise au niveau des clients. Du coup, nous sommes allés dans un autre centre et nous avons perdu 1/2 journée (5h d’attente).
Aussi, jour du départ le 9/08 à 6h du matin pour régler le massage fait la veille. Les deux appareils a CB ne fonctionnaient pas et le personnel nous dis que nous n’avons plus d’argents sur notre compte 😂.
Nous avons dû aller rapidement à un distributeur et là comme par hasard ça fonctionne.
Nous avons faillit rater notre avion à cause de cet incident qui me semble important à signaler et qui a gâcher la note finale.
N’attendez pas de régler vos frais au dernier moment.
(Translated by Google) Dear Valérie,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us.
We are delighted to hear that you had a pleasant time at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
However, we take note of your comments and will try, as usual, to improve.
We look forward to seeing you again soon.
Regards.
(Original)
Chère Valérie,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour nous écrire.
Nous sommes ravis d'apprendre que avez passé d'agréables moments au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
En revanche, nous prenons bonne note de vos remarques et essaierons, comme à notre habitude, de nous améliorer.
Au plaisir de vous revoir parmi nous bientôt.
Cordialement.
Kim Kima year ago on GoogleGreat vacation at this hotel. Everything was perfect. Very professional managers (small dedication to Rachida) and attentive to customers. The waiters / veuses …
Great vacation at this hotel. Everything was perfect. Very professional managers (small dedication to Rachida) and attentive to customers. The waiters / veuses always take care, very smiling.
Very clean hotel with a nice design. Has been very well renovated.
We will be back with pleasure.
In addition, 5 minutes from the jamaa el fna square on foot and 15 minutes from Gueliz (no need for a taxi).
Thank you for everything. Goodbye.
Yahia Cherif
(Original)
Je ne mets jamais de commentaires mais là nous etions vraiment satisfait.
De superbes vacances dans cet hôtel. Tout était parfait. Les managers très professionnels (petite dédicace à Rachida) et à l'écoute des clients. Les serveurs/veuses toujours au petit soin, très souriants.
Hôtel très propre avec un beau design. À été très bien rénové.
Nous reviendrons avec plaisir.
De plus à 5mn de la place jamaa el fna à pieds et 15 mn de gueliz (pas besoin de taxi).
Merci pour tout. À bientôt.
Yahia Cherif
(Translated by Google) Dear Yahya,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us.
We are delighted to learn that you spent pleasant moments in our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Looking forward to seeing you back with us soon.
Cordially.
(Original)
Cher Yahia,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour nous écrire .
Nous sommes ravis d'apprendre que avez passé d'agréables moments au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir parmi nous bientôt.
Cordialement.
Sonia TOUMBINEa year ago on GoogleThe food… what can I say? Very very very good and very varied… we liked the …
The food… what can I say? Very very very good and very varied… we liked the meals too much, everything was good bravo to the cooks. The waiters and waitresses are very nice. The only downside is that there is no afternoon tea, a small snack (if you are hungry between lunch and dinner) unless I haven't seen ... (apart from the bar where I saw qq pastries) otherwise everything was at the top we had the room with balcony and jaccuzi. We will be back 😊
Room 3104
(Original)
Nous y sommes actuellement c’est notre dernière nuit. Nous avons passé une magnifique semaine dans cet hôtel, proche de la grande place, gueliz…
La nourriture… que dire? Très très très bonne et très variée… nous avons trop aimé les repas, tout était bon bravo aux cuisiniers. Les serveurs et serveuses sont très gentils. Le seul petit bémol c’est qu’il n’y a pas de goûter, de petit snack (si on a une petite faim entre le déjeuner et dîner) sauf si j’ai pas vu… (à part le bar où j’ai vu qq pâtisseries) sinon tout était au top nous avions la chambre avec balcon et jaccuzi. Nous reviendrons 😊
Chambre 3104
(Translated by Google) Dear Sonia,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us and for your kind compliments.
We are delighted to hear that you had a pleasant time at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
However, we can confirm that a savory and sweet snack is available from 10 a.m. to 6 p.m. at the Coffee Shop. In addition, a snack is held every day from 4 p.m. at the Pool Bar.
We look forward to seeing you back with us very soon.
Regards.
(Original)
Chère Sonia,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour nous écrire et pour vos jolis compliments.
Nous sommes ravis d'apprendre que vous avez passé d'agréables moments au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Nous vous confirmons cependant qu'un snacking salé et sucré est mis à votre disposition de 10h à 18h au Coffee Shop. De plus, un goûter se tient tous les jours à partir de 16h au Pool Bar.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
Geert Smeta year ago on Google(Original)
Een van de prachtigste tuien in het centrum, mooie vernieuwde kamers, eten is naar mijn maatstaven zwak tot gemiddeld, zwembad omgeving is verouderd, geen verwarmd water en na de zomer koelt het water sterk af snachts. Ideale ligging voor een uitstap naar de souks
Dear Geert,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
However, we take a good note of your remarks and will try, as usual, to improve.
We hope to be able to see you again soon.
Best regards.
Adrien Comte6 months ago on Google(Original)
Nous n’avons pas séjourné dans l’hôtel , mais nous avons rencontré le vigile à l’entrée qui nous a aidé car notre navette n’est pas passée nous prendre pour notre hôtel, et il a été très gentil avec nous et nous a aidé à appeler notre hôtel pour nous trouver une solution , il était d’une extrême gentillesse !!
(Translated by Google) Dear Adrian,
We thank you for taking your time to share your opinion and for your kind words towards our staff.
Thank you again for your generous appreciation.
Looking forward to welcoming you among us.
Cordially.
(Original)
Cher Adrien,
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre personnel.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous accueillir parmi nous.
Cordialement.
jihad ma year ago on GoogleVery well located hotel, 5 minutes walk from Jemaa El Fna square, 10 minutes …
Very well located hotel, 5 minutes walk from Jemaa El Fna square, 10 minutes walk from the Hivernage district and 15 minutes from Gueliz, but if you want to be in front of the hotel with taxis.
The hotel is quiet yet we are in the center of Marrakech. The hotel is all in inclusive and has 2 swimming pools with bed or deckchair.
The food is varied in the form of a buffet, the drink is served at the table.
The rooms are cleaned every day, towels and bathrobes replaced every day as well and drinks put in the refrigerator every day, I in August stayed there for three weeks.
All the staff are pleasant, warm, smiling frankly well done !! Because with the hours they work and the work they do Hats !!!
Finally, I will come back I hope! 🙏
I love Marrakech and if I have to come back I will come back to this hotel,
Thank you to your team, good luck
Angelique (playmobile)
(Original)
👍👍Cela fait deux fois que je reviens dans cette hôtel, tout est parfait.
Hôtel très bien situé, à 5 min à pied de la place Jemaa El Fna, À 10 minutes à pied du quartier Hivernage et 15 min de Gueliz, mais si vous le souhaitez vous trouver en face de l’hôtel des taxis.
L’hôtel est calme pourtant on est dans le centre de Marrakech, L’hôtel est all in inclusive et possède 2 piscine avec bed ou transat.
La nourriture est variée en forme de buffet , la boisson est servi à table.
Le ménage des chambres est effectuées tous les jours, serviettes et peignoirs remplacés tous les jours aussi et boissons mise tous les jours dans le réfrigérateur , moi au mois d’août j’y suis resté trois semaines.
Tout le personnel est agréable, chaleureux ,souriant franchement bravo!! Car avec les heures qu’ils font et le travail qu’ils font Chapeaux!!!
Pour finir, je reviendrai je l’espère!🙏
J’adore Marrakech et si je dois revenir je reviendrai dans cette hôtel,
Merci à votre équipe, bonne continuation
Angélique(playmobile)
(Translated by Google) Dear Jihad,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to write to us and for your kind compliments.
We are delighted to hear that you had a pleasant time at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
We look forward to seeing you back with us very soon.
Regards.
(Original)
Cher(e) Jihad,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour nous écrire et pour vos jolis compliments.
Nous sommes ravis d'apprendre que vous avez passé d'agréables moments au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
Christelle Miceli6 months ago on GoogleChange of scenery guaranteed ❤️❤️❤️❤️ Marrakech 👌🎉🤩👏❤️❤️❤️
(Original)
Hôtel très très bien situé pour découvrir Marrakech accueil chaleureux lieu très agréable palmeraie fleurs piscine ambiance est au rdv la cuisine gourmande et goûteuse le personnel chaleureux le spa avec des masseuses très professionnelles
Dépaysement garanti ❤️❤️❤️❤️Marrakech 👌🎉🤩👏❤️❤️❤️
(Translated by Google) Dear Christelle,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Chère Christelle,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Judith Hoeder5 months ago on Google(Original)
Midden in het oude gedeelte van marrakesh. Alles op loopafstand, eten was ruime keuze en lekker, en service heel goed!
Dear Judith,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your lovely words towards our staff and hotel.
We are glad to know that you had a great stay among us and that our staff's efforts pay off. We can't be happier knowing that our dear guests enjoy each and every one of our services.
We are very much looking forward to seeing you again soon.
Elisa Salloum11 months ago on GoogleThe places are very pleasant and the staff very kind, helpful and smiling.
We had a great vacation. …
The places are very pleasant and the staff very kind, helpful and smiling.
We had a great vacation.
I recommend the price / quality ratio is incredible
(Original)
Excellent hôtel.
Les lieux sont très agréables et le personnel très gentil, serviable et souriant.
Nous avons passé de superbes vacances.
Je recommande le rapport qualite/prix est incroyable
(Translated by Google) Dear Elisa,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your thoughts and for your kind words to our hotel and staff.
We are delighted to hear that you had a pleasant stay at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
We look forward to seeing you again soon.
Regards.
(Original)
Chère Elisa,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
Angeles Fernandez Maneiro8 months ago on GoogleIt only fails in the pool towels, too small; also in delivery and collection …
It only fails in the pool towels, too small; also in delivery and collection they do not adjust to the schedule they have established, the booth being closed or without staff.
(Original)
Muy céntrico.Bonito,con buenas instalaciones y personal atento.Muy buena comida,variada y reponiendo constantemente.Limpieza 10.
Sólo falla en las toallas de piscina, demasiado pequeñas;además en entrega y recogida no se ajustan al horario que tienen establecido,estando cerrado el caseto o sin personal .
Dear Angeles,
Thank you for choosing to stay at the Medina Gardens Marrakech !
We would like to thank you for your rating.
Your satisfaction is our priority and we would be very pleased to be able to welcome you again !
However, we take good note of your remarks and we will try, as always, to improve ourselves.
Looking forward to seeing you in the future for a better experience.
Souhail Lazrak4 months ago on Google(Original)
J'ai vraiment aimé cet endroit et je reviendrai plus tard pour le visiter et passer les vacances avec des amis
(Translated by Google) Dear Souhail,
Thank you for choosing Medina Gardens Marrakech!
We thank you for taking your time to share your opinion and for your kind words towards our hotel.
Thank you again for your generous appreciation.
Looking forward to seeing you soon among us.
Cordially.
(Original)
Cher Souhail,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel.
Merci encore pour votre généreuse appréciation.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Lauren Rodrigueza year ago on Google(Original)
Exelente servicio y atención. Las buenas personas que trabaja allí son un encanto! Nos hicieron sentir como reyes. Volveremos sin dudas. Sus jardines son precioso 😍. Los cuartos tiene terrazas soñadas. Y el bufete es exquisitos. De lo mejor que hemos visitado. Recomendable sin dudas! Muchas gracias por todo!!!💕🙏🇲🇦
(Translated by Google) Dear Lauren,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking the time to share your thoughts and for your kind words to our hotel and staff.
We are delighted to hear that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our gracious vacationers.
We hope to see you again soon.
Sincerely.
(Original)
Querida Lauren,
¡Gracias por elegir el Medina Gardens Marrakech!
Gracias por tomarse su tiempo para compartir sus pensamientos y por sus amables palabras a nuestro hotel y personal.
Estamos encantados de saber que tuvo una estancia agradable en nuestro hotel y que los esfuerzos realizados por nuestros equipos son apreciados por nuestros amables vacacionistas.
Esperamos volver a verte pronto.
Atentamente.
Roselyne Meyer7 months ago on Google(Original)
Excellent séjour du 7au 14 mars le personnel est d’une extrême gentillesse mention spéciale au chef qui nous à régalé du petit déjeuner au dîner !!! Nous reviendrons !!!
(Translated by Google) Dear Roselyn,
Thank you for choosing Medina Gardens Marrakech!
Thank you for your kind positive feedback.
We are very happy to read that you enjoyed your stay in our hotel and we will not fail to congratulate the entire Restaurant team for their attention to you.
Looking forward to seeing you again soon.
Cordially,
(Original)
Chère Roselyne,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions pour votre aimable retour positif.
Nous sommes très heureux de lire que vous avez aimé votre séjour au sein de notre hôtel et nous ne manquerons pas de féliciter toute l'équipe du Restaurant pour leurs attentions à votre égard.
Au plaisir de vous revoir prochainement.
Cordialement,
Yvon Watremetz7 months ago on Google(Original)
Chambre globalement bien mais le coin jacuzzi est mal aménagé et on ne l'a pas utilisé ( pourtant pris en supplément)
(Translated by Google) Dear Yvon,
Thank you for choosing Medina Gardens Marrakech!
We are saddened to learn that your stay with us did not live up to your expectations, while the majority of our customers attest to having spent pleasant moments there. But one thing is certain, it is impossible to achieve unanimity.
We hope to welcome you again for a better stay.
Cordially,
(Original)
Cher Yvon,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous sommes peinés d'apprendre que votre séjour parmi nous n'était pas à la hauteur de vos attentes tandis que la majorité de nos clients attestent y avoir passé d'agréables moments. Mais une chose est sûre, il est impossible de faire l'unanimité.
Nous espérons vous accueillir de nouveau pour un meilleur séjour.
Cordialement,
Maurits Hulzinga2 years ago on GoogleA five minute walk from the Djemaa el Fna square. …
A five minute walk from the Djemaa el Fna square.
The hotel is well cared for and looks neat and tidy. The (spacious) rooms are also in excellent condition. Well cleaned every day.
You can sunbathe in the garden or at one of the two swimming pools.
The restaurant with its breakfast, lunch and dinner has a huge variety of food. Here is something for everyone. There is also an a-la-carte restaurant, you must reserve in advance.
What this hotel has especially is super staff who are ready to give you a great stay as one family.
It's the people who make you think about coming back here, we don't want to hurt anyone but thanks to Afkir and Anzal!
(Original)
Erg genoten op deze plek. Goede ligging in het oude gedeelte en vlakbij het nieuwe gedeelte.
Op vijf minuten lopen van het Djemaa el Fna plein.
Het hotel is goed verzorgd en ziet er keurig netjes uit. Ook de (ruime) kamers zijn in prima staat. Elke dag goed schoon gemaakt.
In de tuin kun je heerlijk liggen zonnen of anders bij één van de twee zwembaden.
Het restaurant met z'n ontbijt, lunch en diner kent ontzettend vele soorten eten. Hier is voor ieder wat wils. Er is ook een a-la-carte restaurant, hiervoor dien je te reserveren.
Wat dit hotel vooral heeft, is super personeel die als één familie voor je klaar staan om je een geweldig verblijf te geven.
Het zijn de mensen die je laten nadenken om hier weer terug te komen, we willen niemand tekort doen maar Afkir en Anzal bedankt!
Laura Ariasi2 years ago on Google(Original)
In questo albergo tutto é ai massimi livelli: personale gentile, disponibile e professionale, a partire dalla responsabile Rachida (efficiente, premurosa ed estremamente cortese); camere confortevoli e pulitissime; giardino meraviglioso con piscina calda e fredda; cucina ottima, varia e per tutte le esigenze; accoglienza perfetta; posizione centrale e comoda per visitare la città a piedi. Un albergo che consiglio a tutti vivamente!
tarik Abtroun10 months ago on GoogleThank you for accepting the connection via LinkedIn.
I wanted to contact you to inform you of my great dissatisfaction with a …
Thank you for accepting the connection via LinkedIn.
I wanted to contact you to inform you of my great dissatisfaction with a justified request for reimbursement, made to your Medina Garden's hotel structure, via the Expedia platform.
Indeed, I was very happy to come to Marrakech and stay in your hotel from November 27 to December 1, 2021. Unfortunately, the Moroccan authorities have decided to close flights to and from France from the evening of November 25 , which logically led to the cancellation of the flight and in fact to the impossibility of staying in your charming hotel which is currently unreachable!!!! or else they hang up on us!!!
In order to proceed with the reimbursement (I hope so), your teams are asking for proof of cancellation of the flight... I sent the email received by the company, in return, your teams indicate that you must send an official document of the company !! the email is not explicit enough!!!……Besides!!! I'm doing the process,
That said, Mr Jouhri how do you want a regular flight to be chartered when even the authorities decide to close the borders to France and Belgium, a decision still in force and extended to the end of the year
The whole world is informed of this decision!
Mr Jouhri, don't you see a bureaucratic and unfortunate approach?
This is not in line with a customer relationship centered on satisfaction and loyalty (Customer centrix) Please be able to interact with your managers in order to facilitate and thus obtain my reimbursement.
This message was posted for the attention of MR Jouhri thinking that I was going to have an answer!! in vain !!!
(Original)
Bonjour Mr JOUHRI,
Je vous remercie d’avoir accepté la mise en relation via LinkedIn.
J’ai souhaité vous contacter afin de vous faire part d’un grand mécontentement au sujet d’une demande de remboursement justifiée, réalisée auprès de votre structure hôtelière Médina Garden’s, via la plateforme Expédia.
En effet, j’étais très enjoué de venir à Marrakech et de séjourner dans votre hôtel du 27 novembre au 1 er décembre 2021. Malheureusement, les autorités marocaines ont décidé de fermer les vols depuis et vers la France à compter du 25 novembre au soir, ce qui a conduit logiquement à l’annulation du vol et de fait à l’impossibilité de séjourner dans votre charmant hôtel qui est d'ailleurs actuellement injoignable !!!! ou bien on nous raccroche au nez !!!
Afin de procéder au remboursement (je l’espère), vos équipes demandent un justificatif d’annulation du vol … J’ai transmis le mail reçu par la compagnie, en retour, vos équipes indiquent qu’il faut faut transmettre un document officiel de la compagnie !! le mail n'est pas assez explicite !!!……Au demeurant !!! je suis en train de réaliser la démarche,
Ceci étant, Mr Jouhri comment voulez vous qu’un vol régulier soit affrété alors que même les autorités décident de fermer les frontières à la France et à la Belgique, décision toujours en vigueur et prolongée à la fin d'année
Le monde entier est informé de cette décision !
Mr Jouhri ne voyez vous pas une démarche bureaucratique et malencontreuse ?
Cela ne va pas dans le sens d’une relation client centrée satisfaction et fidélisation (Customer centrix) Je vous prie svp de pouvoir interagir auprès de vos managers afin de faciliter et ainsi obtenir mon remboursement.
Ce message a été posté à l'attention de MR Jouhri pensant que j'allais avoir une réponse !! en vain !!!
B Sijn2 years ago on Google(Original)
Super prettig personeel. Wij werden bij het eten, naar grote tevredenheid, regelmatig bediend door dhr. Abderazzak Mazzaki. Wij hadden een prachtige kamer op de begane grond en ons terras, met 2 ligbedden, lag direct aan een lang gerekt zwembad. Hier konden wij en de 7 naast gelegen kamers gebruik van maken. daarnaast waren er nog 2 zwembaden waar iedereen gebruik van kon maken. Er zijn ook kamers met een jacuzzi op het terras zagen wij daar. Vanuit het hotel loop je eenvoudig naar het grote bekendste plein in het centrum. Daarbij hebben wij 3 ruime routes gelopen en 1 fietstocht gemaakt en de tijd die over was kon je fijn in het hotel doorbrengen.
Diana Bastiaansen5 months ago on GoogleFriendly and helpful staff.
Highly recommended. …
Friendly and helpful staff.
Highly recommended.
(Original)
Heerlijk verblijf gehad.
Vriendelijk en behulpzaam personeel.
Echte aanrader.
Dear Diana,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us.
We are looking forward to seeing you again soon.
Best regards.
catherine poche2 years ago on Google(Original)
Nous sommes actuellement a cette hôtel belle prestation .les services sont très bien l accueil rien à dire. La cuisine vraiment apprécié par les clients . problème beaucoup d anglais . petit français mis de côté . à part quand tu reviens dans cette hôtel .la prestation rien à dire vraiment super bien accueilli nous reviendrons à cette hôtel
Raphy Murmann11 months ago on Google(Original)
Hôtel très bien placé au centre de Marrakech..chambre refaite avec goût...repas au buffet bon, tajine un peu simple et manque d informationssur certains plats en entrée...piscine aurait du être chauffée malheureusement problème de chauffage lors de notre séjour...accueil sympathique...manque d informations sur les activités possibles...
(Translated by Google) Dear Raphy,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your review and for your kind words towards our hotel and staff.
We are delighted to learn that you had a pleasant stay at our hotel and that the efforts made by our teams are appreciated by our kind holidaymakers.
On the other hand, we take good note of your remarks and will try, as usual, to improve ourselves.
Looking forward to seeing you again with us very soon.
Cordially.
(Original)
Cher Raphy,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
En revanche, nous prenons bonne note de vos remarques et essaierons, comme à notre habitude, de nous améliorer.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
Marlies Ansems4 years ago on Google(Original)
Mooi hotel met een prachtige tuin en een heerlijk ontbijt. Bediening erg vriendelijk, kamers netjes en midden in de stad. Alle bezienswaardigheden zijn goed op loopafstand te doen.
Corine Szambela2 years ago on Google(Original)
Adult only, all inclusive, personnel très sympa , souriant, staff de direction chaleureux ! Très bel établissement. J'y suis allée plusieurs fois, j'y vais et y retourne !!! J'adore !!
Marie Martignon3 years ago on GoogleI Will
(Original)
Cet hôtel est magnifique tout est parfait. Sa situation géographique est certainement le petit plus. Je conseille vivement cet hôtel pour se reposer ou se divertir . Un personnel au petit soin. La restauration est variée et excellente pour un hôtel tout compris.
I Will
Ilenia Icolari6 months ago on Google(Original)
Esperienza unica e indimenticabile. Location very nice!! Accogliente, sempre al contatto col cliente, servizi ottimi. Ritornerei anche adesso
Dear Ilenia,
Thank you for choosing to stay at the Medina Gardens Marrakech !
Thank you for taking time to share your opinion and for your nice words.
We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
Rosi Braun4 years ago on Google(Original)
Großartiger Service, tolles, abwechslungsreiches Essen. Von den Zimmern bin ich nicht so begeistert, aber der Service lässt nichts zu wünschen übrig. Besonders erwähnenswert ist hier wirklich der Service beim Essen. Die Kellner sind darauf bedacht, das kein Glas leer ist, sind persönlich, merken sich Vorlieben und bieten einem einem* Rund um Service* Auch die Küche bietet für jede Nation das entsprechende Menue an und trotz allem gibt es das marokkanische Pendat. Alles in Allem: Perfekt!
Kevin S4 years ago on GoogleOk room
HYPER SMILING, SUPER PLEASANT hotel staff !!! …
Ok room
HYPER SMILING, SUPER PLEASANT hotel staff !!!
Very varied and tasty buffet
I recommend
(Original)
Très bonne emplacement
Chambre correct
Personnel de l'hôtel HYPER SOURIANT, SUPER AGRÉABLE !!!
Buffet très varié et gouteux
Je recommande
Pascal BLONDEAU2 weeks ago on Google(Original)
Très bien
(Translated by Google) Dear Pascal,
Thank you for choosing Aqua Mirage Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Cher Pascal,
Merci d'avoir choisi l'Aqua Mirage Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
Pat G4 years ago on Google(Original)
J'ai séjourné dans cet hôtel du 13 au 17 février 2018. Nous avions une chambre avec balcon vue piscine. C'est un hôtel calme et reposant non loin de la place, la restauration est exceptionnelle pour un hôtel en tout compris, bravo! Le personnel est attentionné, incroyablement gentil et efficace. Je recommande sans hesiter cet hotel où je reviendrais avec grand plaisir. Amitiés au personnel de la part de la chambre 111.
Patrick KUBIAK4 years ago on GoogleVery nice hotel not far from the quiet center. Five minutes walk from Djemaa El fna square. We appreciated the hotel, the garden, the setting ... The swimming pool is not heated. The staff are friendly and very welcoming, except the bar manager ...
We did not take the all inclusive trip as we wanted to eat out to visit other places. We tried the restaurant which is really good and plentiful. At a fair price.
A little disappointed by the price of alcoholic drinks, Not displayed at the bar, (1 beer: 9 €)
(Original)
Nous sommes venus du 13 au 20 mai 2018 et nous avons été logé dans une chambre qui nous convenait pas car pas d’extérieur. Nous nous avons pu changer avec un supplément , en insistant, le lendemain pour avoir une chambre avec terrasse vue piscine. Dommage que l’emplacement des chambres ne soit pas précisé lors de la réservation. ..
Très bel hôtel pas loin du centre au calme À cinq minutes à pieds de la place Djemaa El fna. Nous avons apprécié l hôtel, le jardin, le cadre... La piscine n est pas chauffée . Le personnel est sympa et très accueillant, Sauf le responsable du bar...
Nous n’avions pas pris le séjour tout inclus car nous souhaitions manger à l’extérieur pour visiter d’autres lieux. Nous avons essayé le restaurant qui est vraiment très bon et copieux. À un prix correct .
Un peu déçu par le prix des boissons alcoolisées , Non affiché au bar, ( 1 bierre: 9€)
dominique delaunay11 months ago on Google(Original)
Pour i être encore ,nous partons demain matin .sejour extra rien à redire le personnel extra les repas idem tout est très propre nous i reviendrons certainement .un grand merci pour ce séjour
(Translated by Google) Dear Dominique,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking your time to share your thoughts and for your kind words to our hotel and staff.
We are delighted to hear that you had a pleasant stay at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
We look forward to seeing you back with us very soon.
Regards.
(Original)
Cher(e) Dominique,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis et pour vos belles paroles envers notre hôtel et personnel.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir parmi nous très prochainement.
Cordialement.
Friedel Fineman4 years ago on GoogleIs getting on in years. Will now be closed for half a year for renovation work. Huge garden with tennis courts, two pools. Beautiful trees. Food very good. …
Is getting on in years. Will now be closed for half a year for renovation work. Huge garden with tennis courts, two pools. Beautiful trees. Food very good. Staff very friendly. Organizer TUI. Lots of English people. Understanding French and English
(Original)
Schönes Hotel. 10 Minuten Fußweg von der Medina entfernt
Ist in die Jahre gekommen. Wird jetzt wegen Renovierungsarbeiten für ein halbes Jahr geschlossen. Riesengrosser Garten mit Tennisplätzen zwei Pools. Schöner Baumbestand. Essen sehr gut. Personal sehr freundlich. Veranstalter TUI. Sehr viele Engländer. Verständigung Französisch und Englisch
Marc Vedrenne4 years ago on GoogleStreet side.
Let's move on to the view of the wall with the barbed wire...there is more …
Street side.
Let's move on to the view of the wall with the barbed wire...there is more glamour. But constant noise all night preventing us from sleeping.
We ask to change rooms. Of course none of them are free on the quiet side at the same price.
No solution except to wait for an hour for the manager to come back.
It is unacceptable to offer such noisy rooms without specifying it beforehand...we are on an establishment that calls itself 4 stars..
For which rooms???
No consideration of our request..
Are only there to pay ... sad experience that this hotel.
(Original)
Chambre 705.
Côté rue.
Passons sur la vue sur le mur avec les barbelés...il existe plus glamour.Mais bruit incessant toute la nuit nous empêchant de dormir.
Nous demandons à changer de chambre.bien entendu aucune de libre de côté calme au même tarif.
Pas de solution si ce n'est d'attendre pendant une heure que le responsable revienne.
Inadmissible de proposer des chambres aussi bruyantes sans le préciser au préalable...nous somme sur un établissement qui se dit 4 étoiles..
Pour quelles chambres???
Pas de prise en considération de notre demande ..
Ne sommes la que pour payer...triste expérience que cet hôtel.
jaguet christophe3 years ago on GoogleSensimar Medina Gardens Reviews
Reviewed: today …
Sensimar Medina Gardens Reviews
Reviewed: today
Short week stay at the Medina Gardens end of May 2019 ..
Beautiful surprise hotel completely renovated, excellent location 10 minutes walk from the square.
Room on the 2nd floor facing the pool and the koutoubia.
For the people who are on the diet, please avoid hotel !!!!!!!! ...... especially the dessert buffet. The kindness of the staff to the care and more particularly to (Yassin and Abdelilah) who have us served and laughed all week on the outside terrace.Thanks .....
TO REMAIN ..
(Original)
Médina Gardens Parfait... tout est Parfait!!!!!!....
Avis sur Sensimar Medina Gardens
Avis publié : aujourd'hui
Petit séjour d'une semaine au Médina Gardens fin MAI 2019..
Belle surprise hôtel entièrement rénové,situation excellente 10mn a pied de la place.
Chambre au 2ème étages face a la piscine et a la koutoubia.
Pour les personnes qui sont au régime attention hôtel a éviter !!!!!!!!......surtout le buffet des dessert .La gentillesse du personnel aux petits soins et plus particulièrement a (Yassin et Abdelilah) qui nous ont servi et fait rire toute la semaine en terrasse extérieur.Merci.....
A REFAIRE..
Abdelwahed Chahbouni5 months ago on Google(Original) …
(Original)
Pas mal mais ce n'est pas un niveau de 5 étoile
(Translated by Google) Dear Abdelwahed,
Thank you for choosing Medina Gardens Marrakech!
We are saddened to learn that your stay with us at the hotel did not meet your expectations, while the majority of our customers attest to having spent pleasant moments there. But one thing is certain, it is impossible to achieve unanimity.
We hope you got home safely.
Cordially.
(Original)
Cher Abdelwahed,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous sommes peinés d'apprendre que votre séjour parmi nous à l'hôtel n'était pas à la hauteur de vos attentes tandis que la majorité de nos clients attestent y avoir passé d'agréables moments. Mais une chose est sûre, il est impossible de faire l'unanimité.
Nous espérons que vous êtes bien rentrée.
Cordialement.
Muriel Godart3 years ago on Google(Original)
Très bon accueil, très serviables, propreté au TOP , très calme et un GRAND BRAVO aux cuisiniers. Des hôtels sur Marrakech j en n ai fait et il est de tous le meilleur. Merci encore à toute l équipe.
ines Santarino5 years ago on Google(Original)
Hotel fantástico com tudo o que um turista precisa depois de um dia inteiro a caminhar. O único senão é não incluírem a água ao jantar para quem não tem pensão completa incluída.
Antonio juan3 years ago on GoogleThe buffet is very varied and of quality, it has wine.
Highly recommend this hotel for the location and everything it offers.
(Original)
El Medina Gardens... Fue la mejor elección que pudimos hacer a la hora de buscar hotel. Esta en todo el centro de Marrakech. Los jardines y las piscinas son espectáculares, bien cuidado, con servicio de bar y muy tranquilo, la siesta en una hamaca o cama balinesa después de patear la medina es realmente un lujo!
El buffet es muy variado y de calidad, tiene vino.
Muy recomendable este hotel por la ubicación y todo lo que ofrece.
Suzy Sc4 years ago on GoogleActivity throughout the day and especially a different theme during dinner and …
Activity throughout the day and especially a different theme during dinner and the evening show I recommend this hotel
(Original)
Cadre idyllique calme absolu alors que nous sommes à 5 minutes à pied de la place Jeema El fna personnel attentionné à l'écoute et souriant, disponible.
Activité tout au long de la journée et surtout un thème différent lors du dîner et du spectacle du soir je vous recommande cet hôtel
mahdi rahoule10 months ago on Google(Original)
Bonjour agréable séjour passé avec une très bonne ambiance et une très bonne qualité de service vraiment était sympa merci à toute l'équipe TUI BLUE du A-Z
(Translated by Google) Dear Mahdi,
Thank you for choosing Medina Gardens Marrakech!
Thank you for taking the time to share your review.
We are delighted to hear that you had a pleasant stay at our hotel and that the efforts of our teams are appreciated by our kind vacationers.
We look forward to seeing you again soon.
Cordially.
(Original)
Cher Mahdi,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions d'avoir pris de votre temps pour partager votre avis.
Nous sommes ravis d'apprendre que vous avez passé un agréable séjour au sein de notre hôtel et que les efforts déployés par nos équipes sont appréciés par nos aimables vacanciers.
Au plaisir de vous revoir bientôt parmi nous.
Cordialement.
Elke Alter2 years ago on Google(Original)
Altes Stadthotel mit einem schönen Garten. 2019 wurde das Hotel renoviert. Die Zimmer sind jetzt hell und freundlich eingerichtet. In der Nähe ist die Koutubia Moschee, bis in die Medina ca. 15 Gehminuten.
Thomas Globe-trotter (Thom's)3 months ago on Google(Original)
Très bel hôtel !
(Translated by Google) Dear Thomas,
Thank you for choosing Medina Gardens Marrakech!
We thank you very much for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
Cordially,
(Original)
Cher Thomas,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions infiniment pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
Cordialement,
Asmae Cherkaouia year ago on Google(Original)
J'ai adoré la nouvelle rénovation de l'hôtel c'était vraiment agréable même si le séjour était très court 🥰
(Translated by Google) Dear Asmae,
Thank you for choosing Medina Gardens Marrakech!
It is with great pleasure that we learn that you had a good time at our hotel.
Until we see you again soon with us, for a longer vacation this time.
Cordially.
(Original)
Chère Asmae,
Merci d'avoir choisi le Medina Gardens Marrakech!
C'est avec un énorme plaisir que nous apprenons que vous avez passé de bons moments au sein de notre hôtel.
En attendant vous revoir bientôt parmi nous, pour de plus longues vacances cette fois-ci.
Cordialement.
Ryad C5 months ago on Google(Original) …
(Original)
Top super hôtel à proximité du cœur de ville de Marrakech
(Translated by Google) Dear Ryad,
Thank you for choosing Medina Gardens Marrakech!
We are delighted to hear that you liked our hotel and hope that you had a pleasant stay.
Looking forward to seeing you back with us soon.
Cordially.
(Original)
Cher Ryad,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous sommes ravis d'apprendre que notre hôtel vous a plu et espérons que vous y avez passé un agréable séjour.
Au plaisir de vous revoir parmi nous bientôt.
Cordialement.
Habi Louati4 years ago on GoogleThe hotel is very nice clean and in a great location the garden is beautiful. …
The hotel is very nice clean and in a great location the garden is beautiful.
I would particularly like to thank the Director Mr Hassen and
Rachida the customer relations manager for their professionalism and kindness.
Mrs L. H
(Original)
J'ai séjourné dans cet hôtel du 13 au 20 septembre je tiens à dire que la semaine passée dans ce très bel hotel à été très agréable.
L'hôtel est très beau propre et très bien situé le jardin est magnifique.
Je tiens tout particulièrement à remercier le Directeur Mr Hassen et
Rachida la responsable relation clients pour leur professionnalisme et leur gentillesse.
Mme L . H
cyrille lyreco3 years ago on Google(Original)
Un hôtel superbe un lieu magique de beauté avec un jardin extraordinaire 2 belles piscine dont une qui de trouve dans les jardin restauration rien à dire comme le service des buffets magnifiques belle chambre propre un calme reigne dans l hôtel je recommande fortement cette établissement impossible d être déçu.
Robert M4 years ago on GooglePoor breakfasts (basically, the pancakes or omelette remain almost unacceptable) …
Poor breakfasts (basically, the pancakes or omelette remain almost unacceptable)
Internet works with 10 seconds intervals every 3-5 minutes
In addition, the building is probably made of paper, anywhere in the hotel you can hear what is happening in any other place, adding that the kitchen starts between 5 and 6 and closes after 23 is divine ...
In addition, nowhere on the booking I found no information that there are discos here, kind of cool but we did not come for it, as if we knew that we would choose a different hotel and so will be two stars ... (only because it is impossible to give one and a half ...)
(Original)
Hotel ma tylko jedną zaletę, jest blisko mediny, niestety poza tym same wady...
Śniadania marne (w zasadzie zostają naleśniki lub omlet reszta ledwo akceptowalna)
Internet działa z 10 sekundowymi przerwami co każde 3-5 minut
Na dodatek budynek postawiony jest chyba z papieru, w każdym miejscu w hotelu słychać co się dzieje w dowolnym innym miejscu, dokładając do tego że kuchnia startuje między 5 a 6 i zamyka się po 23 jest bosko...
Na dodatek nigdzie na bookingu nie znalazłem informacji że odbywają się tu dyskoteki, niby fajnie ale nie po to przyjechaliśmy, jakbyśmy wiedzieli to wybralibyśmy inny hotel a tak będą dwie gwiazdki...(tylko dlatego że nie da się dać półtorej...)
pascale lehouck5 years ago on Google(Original)
Grandes chambres mais piscine non chauffée un peu froide personnel très sympathique et accueillant, bonne nourriture
Noémie Buée2 years ago on Google(Original)
Au top on se sent très rassurée, le buffet et la propreté sont superbes, les excursions sont l géniales e seul petit bémol serrait le matelas beaucoup trop dur
Danny Luka year ago on Google(Original)
Geweldige oase midden in de oude stad. Zalig eten, geweldig personeel en prima kamers zelfs na 3x geweest te zijn
Dear Danny,
Thank you for choosing to stay at the Medina Gardens Marrakech!
Thank you for the nice words regarding our hotel. We are glad to know that you had a great stay among us and that our staff's efforts pay off.
We are looking forward to seeing you again soon.
Best regards.
T J2 years ago on Google(Original)
Het is devierde keer dat wij hier zijn. Het is een uitstekend hotel. Ze maken je verblijf een echte ontspanning en niks is te veel. Super fijn personeel.
Michele Charnet6 months ago on GoogleStaff in the dining room and kitchen at the top …
Staff in the dining room and kitchen at the top
(Original)
Excellent emplacement
Personnel en salle et cuisine au top
(Translated by Google) Dear Michele,
Thank you for choosing Medina Gardens Marrakech!
We thank you for your kind review. We are delighted to learn that you had an excellent stay at our hotel.
Looking forward to welcoming you again among us!
(Original)
Cher Michele,
Merci d'avoir choisi le Medina Gardens Marrakech !
Nous vous remercions pour votre aimable avis. Nous sommes ravis d'apprendre que vous avez passé un excellent séjour au sein de notre hôtel.
Au plaisir de vous recevoir une autre fois parmi nous !
Magali Lamblin2 years ago on GoogleCharming welcome the hotel lights up in the evening which gives a character
Cleanliness …
Charming welcome the hotel lights up in the evening which gives a character
Cleanliness
Professional staff
Excellent catering
Close to the center of Marrakech on foot and yet very quiet hotel
I recommend
(Original)
Très bel endroit
Accueil charmant l hôtel s illumine le soir ce qui donne un cachet
Propreté
Personnel professionnel
Restauration excellente
Proximité du centre de Marrakech à pied et pourtant hôtel très calme
Je recommande
Fabrice Uzana month ago on Google(Original)
Super très calme
(Translated by Google) Dear Fabrice,
Thank you for choosing to stay at Medina Gardens Marrakech!
Thank you for taking the time to give us your rating of your experience at our hotel. We are delighted to hear that you enjoyed your stay with us!
We will be delighted to welcome you again among us.
Cordially,
(Original)
Cher Fabrice,
Merci d'avoir choisi de séjourner au Medina Gardens Marrakech !
Nous vous remercions d'avoir pris le temps de nous faire part de votre notation à l'égard de votre expérience au sein de notre hôtel. Nous sommes ravis d'apprendre que vous avez aimé votre séjour parmi nous!
Nous serons ravis de vous recevoir une autre fois parmi nous.
Cordialement,
laireche Shaima7 years ago on Google(Original)
Partit mi-septembre, en couplé et vraiment tts était génial, l'hôtel la nourriture, le personnel très gentil et attentif à vos moindre souhaits. La tranquillité y règne, l'ambiance
Medina
Hammam bath houses and covered spice and textile souks line the maze of cobblestoned lanes in the Medina, which occupies Marrakesh’s original fortified citadel. At night, Jemaa el-Fna square teems with snake charmers, folk dancers, and street food vendors serving all manner of food. Bahia Palace and Le Jardin Secret are 19th-century complexes open to the public, with ornate courtyards, mosaics, and gardens.Hotel location score
About this hotel
Surrounded by gardens, this stylish adults-only hotel is 1 km from Jemaa el-Fnaa, and 3 km from Majorelle Garden. Marrakesh Menara Airport is 5 km away. …
The elegant rooms feature free Wi-Fi, flat-screen TVs and private bathrooms.
Parking is free. Amenities include a restaurant, a bar, an outdoor pool and a terrace, as well as a spa and tennis courts.
Amenities
Popular amenities
- Pool
- Spa
- All inclusive available
- Wi-Fifree
Internet
- Wi-Fifree
- Wi-Fi in public areas
Policies & payments
- All inclusive available
Pools
- Outdoor pool
- Hot tub
Wellness
- Spa
Pets
- No pets
Bathrooms
- Private bathroom
- Shower
Food & drink
- Restaurant
- Bar
- Breakfast
Services
- Front desk24 hour
- Full-service laundry
Parking & transportation
- Parkingfree
Accessibility
- Accessible
Rooms
- Air conditioning
- Minibar